Customer Support and Technical Solutions Specialist

4 dni temu


Gdańsk, Pomerania, Polska Intel GmbH Pełny etat

About Us:

Intel GmbH is a leader in the tech industry, committed to delivering innovative solutions that transform lives. Our Client Computing Group (CCG) drives business strategy and product development for Intel's PC products and platforms.

Job Title:

CUSTOMER QUALITY AND RELIABILITY ENGINEER

Job Summary:

This role is a key member of the CCG team, working closely with partners to deliver purposeful computing experiences that unlock people's potential.

Responsibilities:

  • Support customers with technical issues and product quality concerns.
  • Collaborate with cross-functional teams to identify data analysis opportunities.
  • Analyze customer data to improve support processes and outcomes.
  • Develop and implement effective solutions to technical issues.

Requirements:

  1. Educational Background: Bachelor's degree or higher in Science, Electrical and Electronics Engineering, Computer Science, or a related field.
  2. Technical Knowledge: Basic understanding of x86 based computer architecture.
  3. Software Skills: Script writing using languages like Python, SQL data extraction queries, and data reporting in Power-BI.
  4. Communication Skills: Strong verbal and written communication skills, with fluency in English.
  5. Problem-Solving Skills: Demonstrated ability in structured problem-solving, with a methodical approach to identifying root causes and implementing effective solutions.

Preferred Qualifications:

  • Website development (HTML, JavaScript, CSS or React) and deployment to servers.
  • API development and consumption.

About the Role:

This position requires an on-site presence at Intel GmbH.

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits:

We offer a competitive compensation package that includes benefits such as health, retirement, and vacation time.



  • Gdańsk, Pomerania, Polska TN Poland Pełny etat

    Company OverviewNAVBLUE is a global leader in flight operations solutions, serving the aviation industry with innovative digital products. Our mission is to empower aviation professionals with cutting-edge technology and exceptional customer support.We strive to create a collaborative and inclusive work environment where our employees feel valued and...


  • Gdańsk, Pomerania, Polska Barclay Specialist Care Ltd Pełny etat

    About the Role: As a Financial Services Representative, you will be responsible for providing expert support to customers who have encountered issues with their payment cards.Your Key Responsibilities:Support customers in minimizing losses related to third-party fraudReport incidents in your area and maintain compliance in all actionsCollaborate with...


  • Gdańsk, Pomerania, Polska TN Poland Pełny etat

    We are looking for a Technical Support Specialist to join our team at TN Poland. As a Technical Support Specialist, you will provide 1st line technical support to customers via phone, email, chat, and web.Responsibilities:Identify and categorize incidents, creating a ticket in our ITSM tool.Record call trends and identify outages proactively.Make callbacks...


  • Gdańsk, Pomerania, Polska TN Poland Pełny etat

    The Role of a Customer Support Specialist at TN Poland involves delivering exceptional support to clients, utilizing strong communication and problem-solving skills to resolve complex technical issues.Key Responsibilities:Provide customer service via chat, email, and phoneTroubleshoot technical issues with Windows, Mac, and Linux operating systemsCollaborate...


  • Gdańsk, Pomerania, Polska Wipro IT Services Pełny etat

    We are seeking a skilled Technical Support Specialist to provide technical assistance to multiple customers in a shared services environment.The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to prioritize tasks effectively in a fast-paced environment.Provide first and second-level IT support for...


  • Gdańsk, Pomerania, Polska Wipro Pełny etat

    Overview:We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to clients via phone, email, chat, and web in specific languages and English.About the Role:You will use Cloud Telephony channel with dual Citrix setup for required...


  • Gdańsk, Pomerania, Polska TN Poland Pełny etat

    At TN Poland, we are looking for a skilled and motivated Technical Support Specialist to join our team. As a Field Service Engineer, you will be responsible for providing high-quality technical expertise directly to customers in Poland.Main Responsibilities:To carry out repairs, on-site commissioning, service, and calibration of customer's inline inspection...


  • Gdańsk, Pomerania, Polska HedgeServ Pełny etat

    HedgeServ is seeking an experienced technical support engineer for enterprise solutions to join our global support team.As a technical support specialist, you will be responsible for delivering exceptional IT services to our enterprise customers. Your strong technical expertise, combined with your excellent communication and problem-solving skills, will...


  • Gdańsk, Pomerania, Polska TN Poland Pełny etat

    About UsAt NAVBLUE, we're a leading global provider of flight operations solutions. We deliver innovative digital aviation solutions to pilots, dispatchers, and other aviation professionals worldwide. Our products enable safe, efficient, and reliable flight operations, reducing costs and ensuring compliance with complex regulations.You'll join a team that's...


  • Gdańsk, Pomerania, Polska KONE Pełny etat

    Job Summary:Key ObjectivesAlign engineering activities with business objectives.Foster strong relationships with stakeholders across diverse functions.Drive results in a matrix organization with complex navigation.The ideal candidate possesses excellent communication skills, fluency in English, and strong leadership abilities with a focus on developing team...


  • Gdańsk, Pomerania, Polska Wipro IT Services Pełny etat

    Wipro IT Services seeks a skilled Service Desk Engineer to provide technical support to multiple customers in a shared services environment.About the Role:The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to prioritize tasks effectively in a fast-paced environment.Main Responsibilities:Provide first...


  • Gdańsk, Pomerania, Polska TN Poland Pełny etat

    About the JobWe are currently seeking a Customer Service Specialist with Finnish and English language skills to join our team. The ideal candidate will have strong communication skills, fluency in Finnish (C1 level), and English written and verbal (B2).About the RoleThe successful candidate will be responsible for providing high-quality customer service to...


  • Gdańsk, Pomerania, Polska Flügger group AS Pełny etat

    Job DescriptionWe are seeking a highly skilled and experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to employees, troubleshooting hardware, software, and network issues, handling user account management, and assisting in the maintenance and configuration of IT systems...


  • Gdańsk, Pomerania, Polska Wipro Technologies Pełny etat

    At Wipro Technologies, we are seeking a highly skilled Technical Support Specialist to join our team.Job DescriptionWe are looking for an exceptional VB.Net Developer and Engineer who can provide top-notch support and development services to our clients.Familiarity with Spanish language is required.Proficiency in VB.Net, SQL Server, ASP.Net, ASP.Net MVC, Web...


  • Gdańsk, Pomerania, Polska Hempel Paints Kuwait Company W.L.L. Pełny etat

    Hempel Paints Kuwait Company W.L.L. is seeking a skilled Multilingual Customer Care Professional to join our team in Gdansk, Poland. As a key point of contact between customers and internal stakeholders, you will play a vital role in delivering exceptional customer care experiences.The ideal candidate will possess strong analytical and problem-solving...


  • Gdańsk, Pomerania, Polska TN Poland Pełny etat

    Job Title: Customer Support SpecialistFully Remote Opportunity with German Language RequirementAbout the Role:We are seeking a skilled and customer-oriented Customer Support Specialist to join our team in Gdańsk, Poland. The successful candidate will be responsible for providing exceptional support to internal and external clients, ensuring high-quality...


  • Gdańsk, Pomerania, Polska TN Poland Pełny etat

    Job OverviewWe are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer support department, you will be responsible for providing exceptional service to our clients via phone, email, and chat.About the RoleThis is an exciting opportunity to work with a leading company in the sourcing industry, where you will...


  • Gdańsk, Pomerania, Polska Job Squad Pełny etat

    Job SummaryWe are seeking a Financial Services Customer Support Specialist to join our team at Job Squad. In this role, you will be responsible for supporting customers in resolving disputes related to payment cards, reporting incidents in your area, and maintaining compliance with all relevant regulations and organizational policies.Your daily work will...


  • Gdańsk, Pomerania, Polska TN Poland Pełny etat

    Job DescriptionWe're seeking an experienced Technical Support Specialist to join our team at NAVBLUE. As a key member of our support team, you'll be responsible for providing top-notch technical support to our customers.Your primary duties will include analyzing and resolving complex customer queries, collaborating with cross-functional teams to ensure...


  • Gdańsk, Pomerania, Polska TN Poland Pełny etat

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team in Poland. As a key member of our global operation, you will be responsible for delivering reliable infrastructure and application operations across the application portfolio.Your primary focus will be on day-to-day operations, collaborating with application development...