Dynamics CRM Technology Manager
4 tygodni temu
About the Role:
The Husqvarna Group is seeking a highly skilled Technology Manager for Dynamics CRM to join our team. As a key member of our Global Information Services department, you will be responsible for overseeing the technical aspects of our CRM platform and related areas.
Your primary focus will be on managing maintenance, deprecations, enabling new features, supporting and solutioning enhancements within the Dynamics CRM domain. You will collaborate closely with cross-functional teams, providing technical expertise, and ensuring alignment with business objectives.
Your Responsibilities:
- Lead proactive maintenance plans
- Ensure the technology area is aligned with business needs and develop towards the services strategy
- Manage and assist sourced partner to optimize the service delivery including release, capacity, asset management, IT Security etc.
- Provide technical guidance and approve design proposals and projects within the domain
- Support audit compliance, license management, access reviews, and problem investigation within the domain
- Define and maintain technical guidelines, procedures, and standards for the Dynamics CRM platform
About You:
- Minimal bachelor's degree, (preferred field of study: technology or business)
- Deep knowledge of Dynamics 365 CRM across sales, service and marketing/customer insights
- Dynamics platform knowledge, including integrations
- Knowledge in Azure Dev Ops, Power Apps, and Power Automate
- Professional experience in roles that greatly worked with Dynamics CRM technologies, and experience in leading projects
- Ability to work across projects – providing guidance and summarizing
- Fluent in English
Location:
The preferred locations for this position are in Poland, Germany, or Sweden (CET time zone) at any of our sites (Warsaw, Ulm, Huskvarna, Jonsered or Stockholm). With our hybrid working environment, you'll have the flexibility to work both onsite and remotely, promoting work-life balance for all team members.
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