Commercial Customer Care Expert

6 godzin temu


Warszawa, Mazovia, Polska Viking EMEA Pełny etat

Are you looking for a challenging and rewarding role that will allow you to develop your skills and expertise? Do you have a passion for delivering exceptional customer service and a strong technical background?

We are seeking an experienced Commercial Customer Care Expert to join our team in Warsaw. As a Commercial Customer Care Expert, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible support.

Job Description:
  • Customer Communication: You will be the first point of contact for our customers, providing them with product information, answering their questions, and resolving any issues they may have.
  • Quote Preparation: You will prepare and follow up on quotes, working closely with our commercial team to ensure that our customers receive the best possible prices and terms.
  • Order Processing: You will process and follow up on incoming orders, ensuring that our customers receive their products on time and in good condition.

Requirements:

  • Experience: At least 5 years of experience in a commercial or customer service environment.
  • Language Skills: Excellent command of English and Polish.
  • Technical Knowledge: Good knowledge of IT tools, including Office suite and modern ERP systems.
  • Communication Skills: Strong verbal and written communication skills, with the ability to work effectively in a team.

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