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Technical Support Specialist with German Fluency

1 tydzień temu


Kraków, Lesser Poland Pracujw Pełny etat

Gain a rewarding career as a Technical Support Specialist

We are seeking a highly skilled and dedicated technical support specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance and troubleshooting services to end-users who require help with computer hardware, software applications, mobile devices, and network issues.

The ideal candidate will possess exceptional communication skills, both written and verbal, with the ability to explain complex technical concepts in a clear and concise manner. Strong problem-solving skills, attention to detail, and the ability to work independently in a fast-paced environment are essential requirements for this role.

Fulfilling Job Description:

  • Provide expert technical support and troubleshooting services to meet customer needs.
  • Develop and maintain strong relationships with customers through effective communication and issue resolution.
  • Stay up-to-date with new technologies and advancements in the field to ensure the delivery of cutting-edge solutions.
  • Collaborate with internal teams to identify and address process improvements.

Our Ideal Candidate:

  • Fluent in German (C1 level).
  • Strong command of English (min B2 level).
  • Excellent problem-solving and analytical skills.
  • Demonstrated experience in technical support or a related field.

What We Offer:

  • Opportunity to work from home full-time.
  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A comprehensive benefits program.