Customer Service Representative
4 tygodni temu
Job Summary
We are seeking a skilled Customer Service Agent to join our team at DSV. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities
- Pricing for customers
- Verification and entering transport orders to the system
- Ongoing clients support, providing information
- Providing a high level of customer service quality
- Preparing reports for customers
Requirements
- Experience in office work
- Ability to use MS Office package in practice (in particular Outlook and Excel)
- Good knowledge of Polish and English language
- Ability to work in a busy and unpredictable environment
- Focus on achieving results and continuous self-improvement
- Motivation to provide excellent service to our customers
- Ability to cooperate effectively with others
What We Offer
- Employment contract
- Comprehensive onboarding program
- Internal training catalogue
- Possibility to implement new ideas
- Sports card
- Private medical care
- Group insurance
- Sharing the costs of English course
- Bonus payment system
- Holiday bonuses
- Employee referral program
About DSV
DSV – Global transport and logistics
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