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Customer Engagement Representative
2 tygodni temu
About This Opportunity
TTEC is a leading customer experience technology company that is dedicated to making customers happy. We are seeking a Sales Development Representative to join our team in Sofia, Bulgaria. In this role, you will have the opportunity to work with a dynamic team of professionals who share your passion for delivering exceptional customer experiences.
Key Responsibilities
- Customer Engagement: Engage with customers to understand their needs and preferences and provide them with relevant product information to help them make informed purchasing decisions.
- Upselling and Cross-Selling: Identify opportunities to upsell and cross-sell products to existing customers and develop strategies to capitalize on these opportunities.
- Sales Performance: Meet or exceed sales targets by consistently delivering high-quality sales performance.
- Team Collaboration: Collaborate with cross-functional teams to achieve business objectives and improve processes.
Requirements and Qualifications
- Languages: Fluency in both English and Bulgarian languages (native speaker not required).
- Interpersonal Skills: Excellent communication and interpersonal skills.
- Sales Techniques: Demonstrated proficiency in sales negotiation and closing techniques.
- CRM Tools: Competence in using CRM software.
