Order Management Coordinator

2 tygodni temu


Kraków, Lesser Poland Motorola Solutions Pełny etat

Job Title: Junior Order Management Coordinator

Motorola Solutions is seeking a highly motivated and detail-oriented Junior Order Management Coordinator to join our dynamic team. As a key member of our Order Management team, you will play a crucial role in ensuring the satisfaction of both internal and external customers through the execution of the order management cycle.

Key Responsibilities:

  • Order entry and management
  • Change order process and hold management
  • Close cooperation with internal stakeholders (finance, credit, export control, product groups, project managers, sales, etc.)
  • Providing high customer service level assistance to our customers (including handling inbound calls)
  • Handling customer complaints and resolving basic issues within the process
  • Verification of orders related documents' accuracy with a thorough understanding of all customer fulfillment requirements
  • Adapting to a fast-paced business with a focus on first in, first out cycle time
  • Participating in monthly close activities that result in heavier workloads
  • Understanding that working as a team is a must and cooperation with others is essential
  • Prioritizing team's goals and contributing to keep a good working atmosphere in the workplace

Requirements:

  • English skills at B2/C1 level
  • Elementary computer literacy
  • Familiarity with Salesforce and Google Workspace is welcome
  • Student/College graduated (preferred)
  • Experience in Supply chain/Customer Service/Order Management is welcome
  • Ability to identify basic problems and resolve them within the process
  • Knowledge of where to find help to resolve an issue
  • Team player attitude is a must
  • Ability to work well under pressure
  • Continuous learning mindset
  • Capability to prioritize and efficiently handle various responsibilities
  • Adapting to change
  • Attention to detail

We Offer:

  • Contract of employment
  • Hybrid work model and flexible working hours
  • Comfortable working conditions (high-class offices, parking space)
  • Competitive salary package
  • Strong team-oriented culture
  • Private medical and dental coverage (Medicover)
  • Life insurance
  • Cafeteria program for benefits (multisport card, cinema tickets, etc.)
  • 1000 PLN for spectacles
  • Employee Pension Plan (PPE)
  • ESPP (Motorola Solutions stock programme)
  • Company-supported sport and social activities (ski team, volleyball, tennis section, etc.)
  • Access to wellness facilities and integration events

Travel Requirements: None

Relocation Provided: None

Position Type: Experienced

Referral Payment Plan: No

Company: Motorola Solutions Systems Polska Sp.z.o.o

EEO Statement: Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.



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