Career Opportunities in Customer Service
1 dzień temu
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Swarovski. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities- Provide high-quality customer service and support to clients via phone, email, and chat.
- Resolve customer complaints and issues in a timely and professional manner.
- Collaborate with internal teams to resolve customer issues and improve overall customer experience.
- Stay up-to-date with product knowledge and provide accurate information to customers.
- Meet or exceed customer service metrics and targets.
We are looking for a talented and enthusiastic individual who is passionate about delivering exceptional customer service. To be successful in this role, you will need:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and ability to think critically.
- Proficiency in Microsoft Office and other customer service software.
- Fluency in English and other European languages (French, German, Dutch, Italian, Spanish, Portuguese, Greek, Czech, Hungarian).
As a Customer Service Representative at Swarovski, you will have the opportunity to work with a global brand and develop your skills in customer service and support. We offer a competitive salary and benefits package, including:
- Private medical coverage.
- Life insurance.
- Employee Assistance Program.
- MyBenefit program.
- Employee social fund.
- Recognition awards.
- Swarovski products discounts.
- Learning and development programs.
- Volunteering leave.
Swarovski is a global leader in crystal-based products and a renowned brand in the luxury goods industry. We are committed to delivering exceptional customer service and support to our clients and partners. Our values include innovation, quality, and customer satisfaction.
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