ServiceNow Expert for IT Service Management

24 godzin temu


Warszawa, Polska Experis Manpower Group Pełny etat

We are seeking a seasoned ServiceNow expert to join our team as Senior ServiceNow Developer at Experis Manpower Group.

About the Role

As a Senior ServiceNow Developer, you will be working on one of our Client's major projects in IT Service Management (ITSM). Your primary focus will be on designing and delivering innovative ServiceNow solutions that meet the Client's needs.

The ideal candidate will have extensive experience with the ServiceNow platform, including its APIs, integrations, and development tools. You will work closely with our technical support team to resolve issues related to ITSM modules and functionality, ensuring seamless service delivery.

Key Responsibilities
  • Design and implement creative ServiceNow solutions to enhance IT service management capabilities.
  • Predict and manage project timelines, adhering to development plans and anticipating changes to product specifications or schedules.
  • Act as a Subject Matter Expert on ServiceNow, providing guidance and expertise to the team.
  • Contribute to the development and maintenance of projects focused on operational activities.
  • Identify and document business challenges and opportunities, suggesting solutions to address them.
  • Communicate complex technical concepts to non-technical stakeholders in a clear and concise manner.
  • Collaborate with the technical support team to resolve ITSM-related issues and improve service delivery.
Requirements and Qualifications
  • Proven experience with ServiceNow platform development using APIs, integrations, and development tools.
  • Expertise in scripting languages such as JavaScript, RegEx, and SQL.
  • Familiarity with Agile and Waterfall Methodology.
  • Strong understanding of IT service management principles and practices.
  • Fluent written and spoken English language skills.
What We Offer
  • Remote work arrangement.
  • A long-term B2B contract via Experis.
  • A comprehensive benefits package, including MultiSport Plus, group insurance, and Medicover Premium.
  • An e-learning platform for professional development.


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