HR Processes Specialist
20 godzin temu
As a key member of our HR team, you will play a vital role in ensuring the seamless operation and continuous improvement of our SuccessFactors platform. You will collaborate closely with internal stakeholders, IT, and external partners to guarantee optimal system performance and user experience. Your responsibilities will encompass providing top-tier support, participating in strategic enhancements, and system upgrades.
Your Key Responsibilities:
- Deliver high-quality second-level support for all SuccessFactors modules globally
- Ensure high-quality third-level support between Sonova and external SAP SuccessFactors support
- Develop and maintain up-to-date training materials and create new content as needed
- Train the HR community on the effective use of the system
- Ensure the SuccessFactors solution is utilized correctly and efficiently
- Maintain accurate and up-to-date data within the system
- Collaborate in the development and implementation of new system modules
- Support the implementation of system releases
- Conduct thorough testing of new modules
- Contribute to the continuous improvement of the system
- Develop and maintain a comprehensive admin guide and adhere to established procedural guidelines
Your Profile:
- Bachelor or Master's degree in business administration
- At least 2 years of professional experience in a supporting role
- Experience in administering the SuccessFactors HRM suite
- Excellent customer orientation, reliability, patience, open-mindedness, and intercultural collaboration skills
- Up-to-date knowledge of HR information systems
- Ability to work independently, handle frustration, and learn quickly
- Proficiency in English
- MS Office and HR information systems expertise, with an interest in IT
Our Offer:
- A dynamic and supportive corporate culture
- Permanent employment and stable working conditions
- A high innovation pace and exciting med-tech products
- A cafeteria benefit system covering private medical care and more
- A modern office with a comfortable working environment
- An onboarding program with close cooperation with your line manager and the team
- Support for further training and development opportunities
We look forward to receiving your complete application via our online job application platform.
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