Slovenian Customer Service Lead

4 dni temu


Kraków, Lesser Poland Heineken Pełny etat

Your Responsibilities

  • Owning the Customer Ledger and maintaining its cleanliness and accuracy.
  • Acting as a Business Partner to OpCos, providing timely and accurate data to support effective collections.
  • Collaborating with other HGSS teams to ensure seamless delivery of collection processes and adherence to standards.
  • Managing customer accounts and delivering high levels of service excellence.
  • Identifying held orders and resolving them in accordance with credit policy.
  • Driving personal development in Finance-specific skills and business knowledge.
  • Ensuring process controls, policies, and compliance are maintained and suggesting improvements as needed.

Required Skills and Qualifications

  • Slovenian language fluency.
  • English language fluency.
  • Experience in Order to Cash/Customer Service area.
  • Strong communication and problem-solving skills.
  • Experience with SAP and Excel systems.
  • Ability to deal with resistance.
  • Understanding of end-to-end Order to Cash process.
  • Experience in a multi-national environment (including Shared Services Centres).

Benefits

We offer a competitive salary and benefits package, including opportunities for career growth and professional development. If you have concerns about a possible violation of legal regulations or our Code of Business Conduct, we encourage you to speak up. Cases can be reported globally or locally through our Whistleblowing procedure.



  • Kraków, Lesser Poland TN Poland Pełny etat

    Job DescriptionWe are seeking a highly skilled and customer-focused International Customer Support Specialist to join our team at LeasingTeam Professional. As a key member of our international support team, you will provide exceptional service to clients from the medical industry.Key ResponsibilitiesRespond to incoming phone calls and emails from...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Job SummaryWe are looking for a skilled and dedicated Customer Support Agent to join our team at LeasingTeam Professional. The ideal candidate will have excellent communication skills, fluency in Slovenian, and experience in providing customer support.Key ResponsibilitiesAnswer incoming phone calls and emails from Slovenian-speaking clients.Provide technical...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Job OverviewWe are seeking a highly skilled and customer-focused Customer Service Representative with Slovenian to join our team at LeasingTeam Professional. As a key member of our international support team, you will provide exceptional service to clients from the medical industry.Key ResponsibilitiesRespond to incoming phone calls and emails from...


  • Kraków, Lesser Poland HEINEKEN Kraków Pełny etat

    At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to "WOW" the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Customer Support RoleWe are looking for a skilled and dedicated Dedicated Customer Support Agent to join our team at LeasingTeam Professional. The ideal candidate will have excellent communication skills, fluency in Slovenian, and experience in providing customer support.Key ResponsibilitiesAnswer incoming phone calls and emails from Slovenian-speaking...


  • Kraków, Lesser Poland Heineken Pełny etat

    At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to "WOW" the world with our expertise, passion and pride to be GREEN.We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for...


  • Kraków, Lesser Poland HEINEKEN Kraków Pełny etat

    Customer Ledger SpecialistWe are seeking a highly skilled Customer Ledger Specialist to join our team at HEINEKEN Kraków.About the RoleThe successful candidate will be responsible for managing the Customer Ledger and ensuring it remains clean and clear.The ideal candidate will have strong analytical skills and experience working with financial data.The...


  • Kraków, Lesser Poland Randstad Polska Sp. z o.o. Pełny etat

    Are you ready to take the lead in shaping the future of our functions/operations within a brand-new structure in Poland?Together with our intentational client - we are seeking an experienced People Service Operations Lead to provide strategic leadership, management, and governance of the transitions process at our Poland Centre. This is a unique opportunity...


  • Kraków, Lesser Poland TN Poland Pełny etat

    OverviewThe Supply Chain Customer Service Supervisor plays a key role in leading a multi-language international team of customer service representatives. This position provides an interface between customers and internal teams, ensuring excellent customer service, daily business operations, order management, and business systems support & incident...


  • Kraków, Lesser Poland Vasco Electronics Pełny etat

    About Vasco ElectronicsVasco Electronics is a Polish company that has been breaking language barriers since 2008. We specialize in creating electronic translators and have been operating globally for years.Salary DetailsThe salary for this position is between 6000 - 7000 PLN, which includes a gross employment/commission contract. B2B customers can expect to...


  • Kraków, Lesser Poland TN Poland Pełny etat

    We are seeking a highly skilled Order Fulfillment and Customer Service Expert to join our team at TN Poland. In this role, you will be responsible for executing the complete order planning and order process, including identifying gaps in current processes and suggesting optimized ways of working.You will receive orders from customers in various formats,...


  • Kraków, Lesser Poland QLF Brands B.V. Pełny etat

    Job DescriptionWe are seeking a highly skilled and communicative Customer Service Representative to join our team. As a key member of our customer service department, you will be the first point of contact for our customers across Europe.Your primary responsibility will be to provide excellent customer service through various communication channels,...


  • Kraków, Lesser Poland 믅扡慫 Pełny etat

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our sales team as a Customer Service Representative. The successful candidate will be responsible for delivering exceptional customer experiences, managing cash registers, and maintaining store displays.Key ResponsibilitiesProvide outstanding customer serviceProcess...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Job Description:We are seeking a highly skilled Customer Service Expert to join our team in Kraków, Poland. As an Online Advertising Specialist, you will be responsible for delivering exceptional customer experiences through various channels, including phone, chat, and email.Your primary responsibilities will include resolving customer inquiries,...


  • Kraków, Lesser Poland Vasco Electronics Pełny etat

    Vasco Electronics is a leading provider of electronic translators, revolutionizing language barriers since 2008. With a strong presence globally, we strive to break conventional patterns and create innovative solutions.We believe in embracing changes as opportunities for growth, introducing new ideas not only in our products but also in our processes and...


  • Kraków, Lesser Poland Capita Pełny etat

    Job OverviewWe are seeking a highly motivated and customer-oriented Customer Service Specialist to join our team in Kraków, Poland.The successful candidate will be responsible for providing excellent service to clients through various communication channels, including inbound calls and messages.


  • Kraków, Lesser Poland QLF Brands B.V. Pełny etat

    Company OverviewQLF Brands B.V. is an international organization operating in 36 European countries with a team of over 160 colleagues. Our company represents three sparkling brands: QAZQA, Lampenlicht, and FittinQ. We design, produce, and distribute lighting articles that create the right atmosphere.Job DescriptionWe are looking for a multilingual customer...


  • Kraków, Lesser Poland zooplus Pełny etat

    About the Position:We're seeking a highly skilled Workforce Manager to lead our customer care operations team. As a key member of our team, you'll be responsible for developing and maintaining accurate forecasts of call volumes, ensuring optimal staffing levels, and collaborating with internal stakeholders to achieve customer service level...


  • Kraków, Lesser Poland TN Poland Pełny etat

    As a Customer Service Professional, you will play a pivotal role in delivering exceptional support to our clients and customers.You will be responsible for handling customer inquiries and resolving issues through various channels, including calls, emails, and tickets. Additionally, you will have the opportunity to expand your skillset by supporting customers...


  • Kraków, Lesser Poland Capita Pełny etat

    We are seeking a skilled Customer Service Representative to join our team at Capita.You will be working with clients in French, handling enquiries, and resolving issues in a timely and professional manner.Your role will involve:Providing exceptional customer service via phone and emailResponding to customer queries and resolving issues efficientlyBecoming a...