Technical Support Engineer
5 dni temu
As a Technical Support Engineer at Recruitment Room, you will play a vital role in delivering exceptional support to our customers worldwide. This is an exciting opportunity to join our team and contribute to the success of our company.
We are seeking an experienced Support Engineer who can provide top-notch technical assistance to our clients. The ideal candidate will have a strong background in computer storage, with a minimum of 5-7 years of experience providing technical support and/or escalation services for enterprise customers.
The successful candidate will be responsible for responding to customer inquiries, troubleshooting technical issues, and collaborating with internal teams to resolve complex problems. Additionally, they will work closely with our R&D team to provide feedback on product improvements and contribute to the development of internal and customer-facing documentation.
We offer a competitive salary of $80,000 per annum, plus benefits including health insurance, educational compensation, and IT equipment. Our recruitment process involves an initial screen, followed by interviews with our Director of Support, VP of Engineering, and CEO.
Our office locations include Poland, Romania, and Ukraine, offering a great work-life balance and opportunities for professional growth. If you are a motivated and technically skilled individual looking for a new challenge, please apply now.
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