Medical Support Specialist with Multilingual Expertise
2 tygodni temu
Cross Border Talents is seeking a highly skilled Medical Support Specialist to join our team in Szczecin, Poland. As a key member of our team, you will be responsible for providing exceptional support and information on pharmaceutical products to our customers.
About the RoleThis is a fantastic opportunity for a motivated individual with a passion for customer service and a strong understanding of pharmaceutical products. You will work closely with internal teams to address customer concerns and maintain high service standards.
Key Responsibilities- Act as the primary point of contact for customers, handling inquiries and resolving issues related to pharmaceutical products.
- Deliver accurate and timely information through various channels, such as phone and email.
- Collaborate closely with internal teams to swiftly address customer concerns and maintain service standards.
- Demonstrate professionalism and empathy in all customer interactions.
- Bachelor's or Master's degree in Medicine or a related field is mandatory.
- Fluency in Spanish (C2), Portuguese (C2), and English B2 is essential.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize in a fast-paced environment.
- Previous experience in customer support or similar roles is advantageous.
- Excellent problem-solving skills and attention to detail.
The salary for this position is 8500 PLN - 9000 PLN monthly gross, depending on qualifications and experience. Our company offers a comprehensive benefits package, including:
- Private medical healthcare through Luxmed Group.
- A MyBenefit cafeteria with vouchers for shopping, meals, Multisport Card, entertainment tickets, and more.
- Opportunities for professional development and training.
- A supportive and friendly working environment.
The initial contract includes a probation period of 3 months. After the probation period, the contract can be extended for 1 year, 18 months, or permanent employment at the discretion of the Team Leader.
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