Customer Support Specialist with Multilingual Expertise
2 tygodni temu
**Job Summary**
We are seeking a highly skilled Customer Support Specialist to join our team at Antal Sp. z o.o. in Warsaw. As a key member of our customer service team, you will be responsible for providing exceptional support to clients from Portuguese or Spanish-speaking markets in the fintech industry.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide guidance and support to customers via phone and email
- Monitor financial market updates and stay informed about industry developments
- Perform administrative tasks in our CRM system
Requirements:
- High proficiency in Portuguese or Spanish language (minimum C1 level)
- Previous experience in customer service is a plus
- Strong interpersonal skills with a focus on problem-solving
- Interest in financial markets or a willingness to develop in the fintech industry
What We Offer:
- Full-time employment contract
- Opportunities for professional development and training
- Additional benefits, including sports card, medical care, and quarterly financial bonuses
- Hybrid work model with the option to work from our Warsaw office
At Antal Sp. z o.o., we value our employees and offer a dynamic and supportive work environment. If you are a motivated and customer-focused individual with a passion for languages and fintech, we encourage you to apply for this exciting opportunity.
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