Customer Service Representative with French Language Skills

4 tygodni temu


Kraków, Lesser Poland Antal Sp. z o.o. Pełny etat

Job Summary

We are seeking a highly skilled Customer Service Representative with French language skills to join our team at Antal Sp. z o.o. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, communicating effectively in French and English.

Key Responsibilities

  • Provide clear and timely written and verbal communication with internal and external customers.
  • Establish and maintain positive working relationships with customers and internal departments.
  • Manage high volumes of orders, ensuring accurate and prompt entry into systems.
  • Handle customer complaints, billing issues, and service problems.
  • Negotiate with Planning and Distribution teams to ensure product availability.

Qualifications

  • Bachelor's degree or equivalent work experience.
  • Fluent in French and English.
  • Manufacturing industry or B2B experience strongly preferred.
  • SAP experience preferred.
  • Strong communication and analytical skills.

What We Offer

  • Flexible working hours and hybrid model.
  • Private medical insurance.
  • Multikafeteria system.
  • Additional days off.
  • Career development and training.

About Us

Antal Sp. z o.o. is a leader in the recruitment of specialists and managers, as well as HR consulting. We operate in 35 countries and have been present in Poland since 1996. We offer a flexible and comprehensive approach to all recruitment processes.



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