Technical Support Expert

4 tygodni temu


Kraków, Lesser Poland Autodesk Pełny etat

Job Overview

We are seeking a skilled Technical Support Specialist to join our team at Autodesk. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.

Key Responsibilities

  • Provide timely and effective technical support to customers via phone, email, and online forums.
  • Document and resolve customer issues in a clear and concise manner.
  • Collaborate with internal teams to resolve complex technical issues.
  • Stay up-to-date with Autodesk products and services to provide accurate and informed support.

Requirements

  • Experience with Autodesk Fabrication software and AutoCAD.
  • Professional experience in the AEC industry.
  • Excellent communication and problem-solving skills.
  • Fluent English language skills.

About Autodesk

Autodesk is a leader in the design and engineering software industry. We are committed to delivering innovative solutions that help our customers succeed.


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