Administrative Support Specialist

3 tygodni temu


Warszawa, Mazovia, Polska JLL Pełny etat

About JLL

JLL is a leading global provider of real estate and investment management services. We empower our people to shape a brighter way forward.

Our team at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We're committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.

We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.

About the Role

This position plays a vital role in supporting our mail services operations. As an Administrative Support Specialist, you will be responsible for effectively managing the mail room, coordinating mail handling across buildings, and ensuring seamless communication with our team.

Responsibilities:

  • Manage incoming/outgoing mail and courier services
  • Coordinate mail handling across buildings and effectively liaise with the team
  • Receive, direct, and relay mail-related correspondence (telephone, fax, email, scans)
  • Liaise with courier partners to maintain excellence of service delivery (DHL, POST, Securitas, S&S, etc.)
  • Suggest ways to make mail processes and records more effective and efficient
  • Present necessary data to manager about activity in the mail room
  • Monitor and maintain mail consumables stock according to agreed par-stock levels
  • Provide reception coverage and assistance if required
  • Maintain frequent contact with key business partners and stay up-to-date with their departmental mail requirements
  • Prepare for/attend meetings as required
  • Be familiar and adhere to Office Services internal procedures
  • Handle and update allocated daily Trouble Ticket requests
  • Assist in training the Receptionist Floats
  • Support the wider JLL on-site team
  • Act as an ambassador of the Integrated Facilities Management program
  • E nsure accurate and detailed hand-over is planned & passed on (for tasks for which being responsible), if absent from the business
  • All other tasks and duties as required

Requirements

To succeed in this role, you'll need:

  • Experience in hospitality or strong customer service experience
  • Excellent verbal and written communication
  • Proficient with the use of Microsoft Office tools
  • Problem-solving skills
  • Good organizational skills
  • Strong customer focus
  • Fluency in English and local language

Benefits

You can expect a competitive salary and benefits package. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits, and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.



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