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IT Support Specialist
2 miesięcy temu
Role Summary:
At Promise Group, we are seeking a talented IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients and internal teams, ensuring seamless operation of our Windows client systems.
Key Responsibilities:
- Administrative Support: Manage administrative requests, including remote connections, and focus on learning and skill development.
- Windows Client Systems Support: Assist in maintenance and troubleshooting of Windows client systems to ensure smooth operation and user support.
- Client-facing Support: Participate in client meetings and technical presentations, effectively conveying complex technical concepts.
- Solution Development: Create solution concepts for clients using available technologies and services.
- Training and Development: Prepare and deliver workshops, webinars, and trainings for potential contractors, sharing knowledge in an engaging and clear manner.
- Travel: Travel to clients' offices several times a week to provide on-site support and consultations.
We Offer:
- Professional Growth Opportunities: Participate in training, conferences, mentoring, and shadowing to support your career development.
- Collaborative Environment: Work with a dynamic team in a non-corporate, relaxed atmosphere.
- Hybrid Work Model: Enjoy a mix of remote and in-office work to balance productivity and work-life balance.
- Benefits Package: Enjoy multisport card, private medical care, life insurance, and subsidies for English classes.