Tech Support Specialist
20 godzin temu
About Us
Thomson Reuters is a leading global provider of news and business information. Our company has been at the forefront of innovation for nearly 160 years, helping professionals in the legal, tax, accounting, and compliance industries make better decisions.
We're seeking an experienced Application Support Analyst to join our team. As an Application Support Analyst, you will be responsible for providing technical support to users, troubleshooting issues, and implementing solutions.
Key Responsibilities:
- Monitor system performance and respond to incidents or issues promptly to ensure high availability and reliability.
- Develop and implement automation tools and processes to streamline operations and improve efficiency.
- Investigate and resolve incidents, conduct root cause analysis, and implement preventive measures to avoid future occurrences.
- Create and maintain comprehensive documentation, share knowledge, and promote best practices within the team and across the organization.
- Ensure systems and processes comply with security standards, policies, and regulatory requirements.
- Foster a culture of continuous learning and innovation, identifying opportunities for improvement and implementing changes.
About You
To succeed in this role, you'll need strong problem-solving and analytical skills, ability to work collaboratively in cross-functional teams, passion for technology, and commitment to driving quality throughout the product engineering landscape.
You'll also need excellent attention to detail, innovative mindset, ability to contribute fresh ideas and unique perspectives, and strong customer service orientation.
What We Offer
As an Application Support Analyst at Thomson Reuters, you can expect a competitive salary of $65,000 - $85,000 per year, depending on experience. We offer a range of benefits, including paid time off, extended parental leave, and access to training programs and conferences.
We're proud to be an Equal Employment Opportunity/Affirmative Action Employer, committed to diversity and inclusion in the workplace. If you're passionate about technology and driven to deliver exceptional results, we encourage you to apply for this exciting opportunity.
-
Payment Technical Support Specialist
4 tygodni temu
Gdańsk, Pomerania, Polska GR8 Tech Pełny etatAbout the RoleWe are seeking a skilled Payment Technical Support Specialist to join our team at GR8 Tech. As a key member of our support team, you will be responsible for providing technical assistance and support to our clients and internal teams.Key ResponsibilitiesCustomize and launch new payment methods, features, and projects;Investigate and resolve...
-
Technical Support Specialist
4 tygodni temu
Gdańsk, Pomerania, Polska GR8 Tech Pełny etatAbout GR8 TechWe are a global product company that provides innovative, scalable platforms and business solutions for the iGaming industry.Our experience in the industry has allowed us to develop a comprehensive understanding of the needs of our clients, and we have successfully implemented our solutions in various markets.We are committed to providing...
-
Game Support Specialist
3 tygodni temu
Gdańsk, Pomerania, Polska PTW Pełny etatJob Title: Game Support SpecialistLocation: RemoteAbout the Role:We are seeking a highly skilled Game Support Specialist to join our team. As a Game Support Specialist, you will be responsible for providing exceptional customer service to gamers and loyal customers. You will be an ambassador for our brand and will work closely with a global operation across...
-
IT Support Specialist
4 tygodni temu
Gdańsk, Pomerania, Polska Noble Pełny etatJob Title: IT Support SpecialistJob Summary:The IT Support Specialist is responsible for delivering high-quality IT services to Noble's locations. This role involves ensuring minimal downtime, maximum performance, and handling changes to align with the IT strategy and standards.Key Responsibilities: Provide technical support to Noble employees Manage IT...
-
Technical Support Specialist
3 tygodni temu
Gdańsk, Pomerania, Polska Acoustic Pełny etatJob Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our Engineering Support Team. As a Technical Support Specialist, you will be responsible for providing product and backend technical support to our clients and internal users.Key Responsibilities:Provide timely and effective technical...
-
Editorial Support Specialist
3 tygodni temu
Gdańsk, Pomerania, Polska Thomson Reuters Pełny etatAbout the Role:We are seeking an Editorial Support Specialist to join our administrative team in Gdansk.The Editorial Support Specialist will provide support to the Global Pictures Desk, a team that processes images by Reuters news photographers around the world. The successful candidate will be highly organized and flexible, an expert in the preparation and...
-
IT Support Specialist
3 dni temu
Gdańsk, Pomerania, Polska Arla foods Pełny etatAre you looking for a challenging and rewarding career in IT support? Do you have excellent communication skills and a passion for problem-solving?About the RoleWe are seeking an experienced IT Support Specialist to join our Service Desk team at Arla Foods. As an IT Support Specialist, you will be responsible for providing first- and second-level support to...
-
IT Support Specialist
3 tygodni temu
Gdańsk, Pomerania, Polska Noble Pełny etatJob Title: IT Support SpecialistJob Summary:The IT Support Specialist governs Local IT on one or more onshore installations or locations. This role is responsible for the overall Local IT delivery to the location. This includes ensuring minimal downtime, maximum performance and handling any changes to ensure that they are aligned with the IT strategy and IT...
-
Support Specialist
4 tygodni temu
Gdańsk, Pomerania, Polska Arla foods Pełny etatImpact and OpportunityArla's in-house Service Desk is seeking a skilled Support Specialist to assist colleagues on the English line. As a key member of our team, you'll have the chance to share your ideas, learn new things, and contribute to the success of our organization.Key Responsibilities:Provide first- and second-level support for all systems and...
-
Support Specialist
3 tygodni temu
Gdańsk, Pomerania, Polska Arla foods Pełny etatMake a meaningful impact at Arla's in-house Service Desk, where you'll play a crucial role in assisting our colleagues on the English line.As a Support Specialist, you'll have plenty of chances to share your ideas and learn new things.Key Responsibilities:Provide 1st and 1.5-level Support for all systems and devicesPerform remote troubleshooting through...
-
Administrative Support Specialist
3 tygodni temu
Gdańsk, Pomerania, Polska GetResponse Pełny etatAbout the Role:We are seeking an experienced Administrative Support Specialist to join our team at GetResponse. As an Administrative Support Specialist, you will provide high-level administrative support to our executives and ensure smooth daily office operations.Key Responsibilities:Manage and organize executive team calendars, coordinating meetings,...
-
Support Specialist
4 tygodni temu
Gdańsk, Pomerania, Polska Arla foods Pełny etatMake a meaningful impact at Arla's in-house Service Desk, where you'll play a vital role in assisting colleagues on the English line.As a Support Specialist, you'll have numerous opportunities to share your ideas and learn new things in a collaborative and team-oriented environment.Key responsibilities include:Providing 1st and 1.5-level Support for all...
-
Technical Support Specialist
4 tygodni temu
Gdańsk, Pomerania, Polska b2bnetwork Pełny etatJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at b2bnetwork. The successful candidate will be responsible for supporting applications in the Customer Engagement - Corporate Service Domain.Key ResponsibilitiesProvide technical support for international usersEnsure the smooth operation of applicationsCollaborate with...
-
Cloud Engineer
2 tygodni temu
Gdańsk, Pomerania, Polska Schibsted Tech Polska Pełny etatAbout the TeamSchibsted Tech Polska, a leading technology company, is expanding its teams to develop and implement solutions in new markets. Our teams are located in Oslo and Gdańsk, and we are looking for a skilled DevOps Specialist to join our Gdańsk office.About the RoleWe offer a stable and mature project environment, with a harmonious team of...
-
Agricultural Support Specialist
3 tygodni temu
Gdańsk, Pomerania, Polska Arla foods Pełny etatAbout the roleAt Arla Foods, we are committed to delivering exceptional support to our farmer owners. As a Members Support Specialist, you will be part of a dedicated team that provides timely and effective front-line and operational support to our 8000+ farmer owners in 7 European countries.You will be responsible for:Handling farmers' inquiries on a daily...
-
Technical Support Specialist
4 tygodni temu
Gdańsk, Pomerania, Polska NAVBLUE Pełny etatSummaryWe are seeking a highly skilled Technical Support Specialist to join our team at NAVBLUE, an Airbus Company. As a Technical Support Specialist, you will be responsible for providing exceptional technical customer support for our N-Ops & Crew product, with the opportunity to extend your expertise to additional products in line with business needs.Key...
-
Dairy Support Specialist
2 tygodni temu
Gdańsk, Pomerania, Polska Arla foods Pełny etatAbout the RoleWe are seeking a highly skilled Dairy Support Specialist to join our team in Gdansk, Poland. As a key member of our dedicated support team, you will be responsible for providing timely and effective front-line support to our 8000+ farmer owners across 7 European countries.Main Responsibilities:Proactively handle farmers' inquiries, ensuring...
-
IT Support Specialist
4 tygodni temu
Gdańsk, Pomerania, Polska emagine Consulting Pełny etatProject Overview:We are seeking a skilled IT Support Specialist to join our team at emagine Consulting. As a key member of our IT operations team, you will be responsible for providing technical support and assistance to our clients.Key Responsibilities:Analyzing and resolving technical issues and incidentsWorking with problem tickets and developing...
-
Application Maintenance Specialist
3 tygodni temu
Gdańsk, Pomerania, Polska b2bnetwork Pełny etatJob Summary: We are seeking an experienced Application Maintenance Specialist to join our team at b2bnetwork.About the Role: As an Application Maintenance Specialist, you will be responsible for supporting applications in the Customer Engagement - Corporate Service Domain.Key Responsibilities:Provide 2nd/3rd level support for international users.Ensure the...
-
Technical Application Specialist
2 tygodni temu
Gdańsk, Pomerania, Polska b2bnetwork Pełny etatRole SummaryAs a Technical Application Specialist at b2bnetwork, you will be responsible for supporting applications in the Customer Engagement - Corporate Service Domain.About the JobOur ideal candidate will have at least a few years of experience in application maintenance, preferably as 2nd/3rd level support for international users. A broad range of tech...