Technical IT Support Specialist
1 tydzień temu
We are seeking a skilled and proactive individual to join our team as a Technical IT Support Specialist at NATEK. This role requires strong technical expertise to diagnose and resolve complex issues efficiently, provide expert advice to enhance overall IT performance, and serve as a point of contact for IT-related inquiries.
Key Responsibilities:
- Diagnose and resolve technical issues reported by users, including installing, configuring, and updating software and computer hardware.
- Provide remote and on-site support to company employees, maintaining technical documentation and reporting incidents.
- Collaborate with other departments to ensure the continuity of IT systems operations.
- Manage IT equipment logistics, including distribution, maintenance, and inventory.
- Monitor the technical condition of equipment and plan its replacement or repair.
- Operate the contact center, handling inquiries, providing information, and resolving customer issues.
Requirements:
- Secondary or higher education in preferred fields such as IT, telecommunications, or related areas.
- Fluent knowledge of Polish language.
- 1 year of experience in a similar position is an additional advantage.
- Knowledge of Windows operating systems and Microsoft Office suite.
- Ability to diagnose and resolve technical issues.
- Good communication skills, ability to work in a team, and high personal culture.
- Knowledge of the English language.
- Ability to manage IT equipment and experience in logistics is an additional asset.
Estimated Salary: Based on industry standards and location, we estimate the salary for this position to be around $60,000 - $80,000 per year, depending on qualifications and experience.
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