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Global Consumer Support Specialist

2 tygodni temu

Poznań, Greater Poland TN Poland Pełny etat

TN Poland is a leading provider of innovative solutions, and we're looking for a talented Global Consumer Support Specialist to help us deliver exceptional customer experiences. As a key member of our team, you'll be responsible for providing multilingual support to consumers across various platforms.

The successful candidate will possess excellent communication skills, empathy, and a willingness to learn new tools and technologies. Prior experience in customer-facing roles is beneficial, but not essential. We offer extensive training and career development opportunities to ensure your growth.

Your tasks will include:

  • Responding to consumer queries through email, chat, phone, social media, and other online channels.
  • Maintaining accurate records of consumer interactions.
  • Providing product information to consumers.
  • Seeking solutions to unusual queries or requests.

We foster a positive and inclusive work environment, offering a range of benefits, including hybrid working arrangements, Polish/German/English language classes, and corporate citizenship initiatives.