Aktualne oferty pracy związane z Technical Support Engineer Krakow Poland - Kraków, Lesser Poland - Branchspace
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Technical Support Engineer
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Technical Support Engineer Krakow Poland
2 tygodni temu
We are looking for a talented Technical Support Engineer to join our team in Krakow, Poland.
In this role, you will be responsible for providing top-notch support to our customers, resolving technical issues, and collaborating with cross-functional teams to deliver high-quality solutions.
Main Responsibilities:
- Provide prompt and professional support to customers via email and phone.
- Analyze and troubleshoot technical issues to identify root causes.
- Collaborate with developers and other stakeholders to resolve complex technical problems.
- Document and maintain accurate records of support interactions and resolutions.
Essential Skills:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively as part of a team.
- Experience with ticketing systems and support software is an asset.
- Knowledge of cloud-hosting environments (e.g. AWS) is an asset.
Join us at Branchspace and take advantage of opportunities for professional growth and development in a dynamic and supportive environment.
