Travel Dispute Resolution Specialist

6 dni temu


Gdańsk, Pomerania, Polska AirHelp Pełny etat

AirHelp is looking for a skilled Travel Dispute Resolution Specialist to join our team. The successful candidate will be responsible for resolving customer disputes and ensuring timely and effective communication throughout the claim-handling process.

Key Responsibilities:
  • Review and assess customer claims to determine eligibility for compensation.
  • Communicate with customers via email, chat, and social media channels to provide updates and resolve disputes.

The ideal candidate will have excellent language skills in English and Chinese, experience working in a fast-paced environment, and a strong understanding of the airline industry and its regulations.

We offer a comprehensive benefits package, including private life and health insurance, flexible benefits, annual travel allowance, and work-from-anywhere opportunities. Our team is committed to delivering exceptional customer service and ensuring that every interaction is positive and memorable.



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