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Accounts Receivable Collection Specialist

1 miesiąc temu

Kraków, Lesser Poland Motorola Solutions Pełny etat
Job Overview

Motorola Solutions Systems Polska Sp.z.o.o seeks a motivated Accounts Receivable Collection Specialist to join their team. As an essential member of the Receivables Team, you will play a key role in maximizing cash collections, timely billing, and performing AR-related operations with exceptional attention to detail.


About the Role

This is a new position that offers a competitive salary package of approximately $45,000-$60,000 per year, depending on experience. The ideal candidate will be responsible for monitoring accounts portfolios, contacting customers regarding late payments, determining collection methods, resolving customer disputes, and maintaining professional relationships with Motorola customers.


Responsibilities
  • Monitor activity of accounts portfolio and contact customers regarding late payments.
  • Determine the appropriate method in which to collect payment against delinquent accounts and resolve customer disputes pertaining to billing and collection.
  • Makes recommendations regarding the use of 3rd party assistance to collect debts.
  • Assists credit analysts in setting credit limits and may also assist in the product return process.
  • Manage credit card system and customer billing portal.
  • Work closely with the renewals team to handle customer cancelations/shut-off notifications.
  • Review, sign, and return customer purchase order and claims forms when appropriate and save to customer files.
  • Reviews delinquent accounts with upper management.
  • Provides regular collection forecast reports to finance.
  • Assists in write-offs, legal claims, and monitors customer bankruptcy proceedings.
  • Answer customer inquiries.

Requirements
  • Excellent English skills.
  • Maximum 1 year of experience in the collection/customer service function in a multinational environment.
  • Willingness to work US hours (mixed shift).
  • Bachelor's/Master's Degree in Economy/Finance/Accounting.
  • Demonstrated ability to support team efforts as a team member.
  • Ability to develop professional expertise.
  • Ability to enforce payment terms and collect money from customers.
  • Make decisions using sound judgment and consult when appropriate.
  • Very strong communication and interpersonal skills.
  • Ability to multi-task and prioritize.
  • Proficient in MS Excel with basic knowledge in other MS applications.
  • Knowledge in Oracle a plus.

Benefits
  • Competitive salary package.
  • Hybrid job.
  • Mixed shift bonus.
  • Strong team-oriented culture.
  • Flexible working hours.
  • Contract of employment.
  • Private medical & dental coverage.
  • Life insurance.
  • Comfortable work conditions (high-class offices, parking space).
  • Trainings and broad development opportunities.
  • Volleyball field and grill place next to the office.
  • Access to wellness facilities and integration events.