Aktualne oferty pracy związane z Customer Solutions Expert - Warszawa, Mazovia - Randstad Polska
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Customer Solutions Expert
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Customer Solutions Expert
1 miesiąc temu
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Solutions Specialist in Warsaw.
Ryanair, Europe's leading low-cost airline, is expanding its operations and we are looking for talented individuals to help us deliver exceptional customer service.
As a Customer Solutions Specialist, you will be responsible for responding to customer inquiries, resolving issues, and providing solutions to customers via email, chat, and phone.
You will work closely with our team to meet and exceed industry standard KPIs, maintain accurate records of customer interactions, and adhere to company policies and procedures.
We are looking for someone with excellent communication skills, fluency in English and Polish, and experience in customer service. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply.
What we offer:
- Unlimited airline tickets for you and your loved ones
- Employment contract or B2B contract
- Opportunity to work in a dynamic and international industry
- Direct contact with customers from all over the world
- Opportunities for development and advancement
- Unique work experience
- Access to private medical care and a sports card
- Stationary work model (4 days of work, 4 days off)
What we expect:
- Fluency in English and Polish (min. C1 level)
- Experience in customer service min. 1 year
- Excellent communication skills (verbal and written)
- Ability to work in a team and individually
- Good computer skills
- Demonstrate patience in all customer contact situations
- Tolerance for repetitive work in a fast-paced, high production work environment
