Win Back Client Manager

11 godzin temu

Warszawa, Mazovia, Polska GfK Pełny etat

About the Role

The Win Back Manager will play a key role in re-establishing lasting partnerships with blue-chip clients who have previously engaged with our products and services or partnered with our competition. This role requires a deep understanding of blue-chip clients' needs, exceptional relationship-building skills, and a proactive approach to identifying and addressing their specific pain points.

Key Responsibilities

  • Proactively engage with key decision-makers and influencers within blue-chip client organizations to understand their reasons for disengagement or choosing competition.
  • Develop and maintain strong, strategic relationships with clients to enhance customer loyalty and satisfaction.
  • Conduct regular check-ins to assess client needs and provide tailored solutions.
  • Prepare materials to showcase our capabilities, including reports and analyses to be shared with prospect clients.
  • Collaborate with cross-functional teams and commercial lead to customize products and services to meet the specific requirements of blue-chip clients.
  • Negotiate and finalize partnership agreements, ensuring they align with both parties' strategic objectives.
  • Work closely with Sales, Marketing, commercial lead, and Product teams to align strategies and address the unique needs of blue-chip clients.
  • Collaborate with the Customer Support team to ensure a seamless client experience and timely issue resolution.

Requirements

  • Bachelor's degree in Business, Marketing, or a related field.
  • At least 3 years of experience in account management, sales, or a related role with a focus on blue-chip clients.
  • Proven track record of successfully re-engaging and building strong relationships with high-profile clients.
  • Exceptional negotiation, communication, and presentation skills.
  • Strong analytical skills with the ability to interpret data and trends.
  • Ability to work collaboratively in a cross-functional team environment.

Location

This position can be based in any of our main office locations, including Milano, Nuremberg, Breda, Leuven, Warsaw, Copenhagen, Vienna, Prague, Bucharest, Sofia, etc.

About Us

We are an ethical and honest company committed to our clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential.

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

  • Win Back Relationship Manager

    1 dzień temu

    Warszawa, Mazovia, Polska GfK Pełny etat

    Job Title: Win Back ManagerAbout the Role:The Win Back Manager will play a key role in re-establishing relationships with high-value clients who have previously engaged with our products and services or partnered with our competitors. This position requires a deep understanding of blue-chip clients' needs, exceptional relationship-building skills, and a...

  • Client Manager

    1 dzień temu

    Warszawa, Mazovia, Polska NTT DATA Pełny etat

    Job DescriptionMake a Lasting Impact with NTT DATAAbout the RoleNTT DATA is seeking a skilled Client Manager to join our team. As a Client Manager, you will be responsible for driving land, expansion, and renewals within assigned accounts in Manufacturing, Utilities, and Energy verticals.Key ResponsibilitiesDevelop and maintain trust relationships with...

  • Junior Client Project Manager

    1 dzień temu

    Warszawa, Mazovia, Polska Worldline Pełny etat

    Job Title: Junior Client Project ManagerWe are seeking a highly motivated and organized Junior Client Project Manager to join our team at Worldline. As a Junior Client Project Manager, you will be responsible for managing multiple client integration projects and ensuring timely delivery of high-quality results.Key Responsibilities:Manage and own end-to-end...

  • Client Project Manager

    1 dzień temu

    Warszawa, Mazovia, Polska NTT Pełny etat

    Client Project Manager Job DescriptionAbout the RoleWe are seeking a seasoned Client Project Manager to lead and direct concurrent client projects classified as standard or complex. As a key member of our team, you will be responsible for interfacing with all project stakeholders to take projects from original concept through to final implementation.Key...

  • Junior Client Project Manager

    1 dzień temu

    Warszawa, Mazovia, Polska SIX Payment Services Pełny etat

    Junior Client Project ManagerWe are seeking a highly motivated and organized Junior Client Project Manager to join our team. As a key member of our project management team, you will be responsible for managing multiple client integration projects and ensuring timely delivery of high-quality results.Key Responsibilities:Manage and own end-to-end...

  • Structured Finance Back Office Manager

    1 dzień temu

    Warszawa, Mazovia, Polska Société Générale Assurances Pełny etat

    Job Title: Structured Finance Back Office ManagerWe are seeking a highly skilled and experienced Structured Finance Back Office Manager to join our team at Société Générale Assurances. As a key member of our operations team, you will be responsible for leading a team of professionals in the management of structured finance products, ensuring high-quality...

  • Senior Client Manager

    1 dzień temu

    Warszawa, Mazovia, Polska NTT DATA Pełny etat

    About the RoleWe are seeking a seasoned Senior Client Manager to join our team at NTT DATA. As a key member of our sales team, you will be responsible for driving land, expansion, and renewals within assigned accounts, providing guidance and ensuring client satisfaction throughout the entire buying process.Key ResponsibilitiesDevelop and maintain trust...

  • Client Service Manager, Brand Health Tracking

    1 dzień temu

    Warszawa, Mazovia, Polska Ipsos Pełny etat

    Job Title: Client Service Manager, Brand Health TrackingAbout the Role:We are seeking a highly skilled Client Service Manager to join our Brand Health Tracking team in Geneva. As a Client Service Manager, you will be responsible for leading and managing projects to deliver insights with excellence, actively managing client relationships, and participating in...

  • Structured Finance Back Office Manager – M/F/D

    11 godzin temu

    Warszawa, Mazovia, Polska Société Générale Assurances Pełny etat

    Job Title: Structured Finance Back Office Manager – M/F/D We are seeking a highly skilled and experienced Structured Finance Back Office Manager to join our team in Warsaw, Poland.Key Responsibilities:Lead a team of 10-15 employees handling Loan ServicingMonitor key business-related activities and perform operational and HR supervisionEnsure all activities...

  • Client Solutions Manager

    11 godzin temu

    Warszawa, Mazovia, Polska Semrush Pełny etat

    Job OverviewProwly, a leading SAAS company and part of Semrush, is seeking a highly skilled Client Solution Manager to join our team. As a Client Solution Manager, you will be responsible for cultivating and managing relationships with Prowly customers, overseeing the entire lead lifecycle from acquisition to closure, and continuously improving the...

  • Senior Client Services Manager

    1 dzień temu

    Warszawa, Mazovia, Polska FIS Pełny etat

    About the RoleThe Service Delivery Manager will be responsible for ensuring the successful delivery of Prophet Managed Cloud Services to our customers. This will involve working closely with key customer stakeholders and FIS teams to meet contracted Service Levels, implement service improvement initiatives, and maintain high customer satisfaction levels.Key...

  • MTCS Sales Manager Poland

    11 godzin temu

    Warszawa, Mazovia, Polska Sulzer Pełny etat

    About the Role:We are seeking a highly motivated and experienced Sales Manager to support and grow our activities in Poland. As a key member of our team, you will be responsible for developing and implementing sales plans, as well as planning and executing sales activities and strategies for the Polish territory.Main Responsibilities:Develop and implement...

  • Senior Client Relationship Manager

    1 dzień temu

    Warszawa, Mazovia, Polska 11101 Citibank Europe plc Poland Pełny etat

    Job Title: Senior Client Relationship ExpertCiti is seeking a highly skilled Senior Client Relationship Expert to join our team in Poland. As a key member of our Commercial Cards business, you will be responsible for maintaining and strengthening relationships with our EMEA-based clients.Key Responsibilities:Proactively communicate with clients through...

  • Client Acquisition Specialist

    1 dzień temu

    Warszawa, Mazovia, Polska CodiLime Pełny etat

    Your Role As a key member of the Growth team at CodiLime, your responsibilities will include: Identifying prospective clients and key decision-makers within their organizations Generating new leads, utilizing assigned resources, and maintaining the CRM database Scheduling meetings and calls for the Sales team Collaborating closely with our sales and...

  • Strategic Account Manager

    11 godzin temu

    Warszawa, Mazovia, Polska Autodesk Pełny etat

    Unlock Your Potential as a Strategic Account Manager at AutodeskAre you a sales professional with a passion for innovation and a drive to succeed? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly motivated and results-driven Strategic Account Manager to join our team at Autodesk.About the RoleAs a Strategic...

  • Back Office Specialist with Czech or Slovak Language Expert

    1 dzień temu

    Warszawa, Mazovia, Polska AmeriGas Polska Sp. z o.o. Pełny etat

    Job Title: Back Office Specialist with Czech or Slovak LanguageWe are seeking an experienced Back Office Specialist to join our team at AmeriGas Polska Sp. z o.o. The successful candidate will be responsible for delivering high-quality customer service through processing customer data and invoicing in the system.Key Responsibilities:Processing customer,...

  • Client Acquisition Executive

    1 dzień temu

    Warszawa, Mazovia, Polska CodiLime Pełny etat

    Your Role As a member of the Growth team at CodiLime, your responsibilities will include: Identifying and engaging potential clients and key decision-makers within their organizations. Generating new leads, utilizing assigned resources, and maintaining the CRM database. Coordinating meetings and calls for the Sales team. Collaborating closely with...

  • Client Acquisition Executive

    1 dzień temu

    Warszawa, Mazovia, Polska CodiLime Pełny etat

    Your Role As a vital member of the Growth team at CodiLime, your responsibilities will include: Identifying and engaging potential clients and key decision-makers within their organizations. Generating new leads, managing existing leads, and maintaining the CRM database. Coordinating meetings and calls for the Sales team. Collaborating closely with...

  • Back-end Software Engineer with VoIP

    1 dzień temu

    Warszawa, Mazovia, Polska Software Mind Pełny etat

    Software Mind is seeking a skilled Back-end Software Engineer with VoIP to join our team in Poland.About the ProjectWe are working with leading mobile network operators in Poland and Europe to develop a highly scalable communication platform built entirely in public cloud with cloud native approach.Your RoleYou will join a team of software developers working...

  • Customer Logistics Manager

    1 dzień temu

    Warszawa, Mazovia, Polska Kellogg Pełny etat

    Job Title: Customer Logistics ManagerAs a Customer Logistics Manager, you will play a critical role in ensuring the timely and efficient delivery of products to our customers. This position offers opportunities for international growth and collaboration with cross-functional teams.Key Responsibilities:Lead customer collaboration projects to drive operational...