Technical Support Specialist with German/Customer Service Agent with German
4 tygodni temu
About the Role
We are seeking a highly skilled Technical Support Specialist with German language proficiency to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients through various communication channels.
Key Responsibilities
- Supporting customers through inbound calls and messages
- Analyzing and resolving customer queries
- Sharing information on administrative and technical requests
- Making changes to the system
- Forwarding faults or calls to other departments
- Upselling and promoting products
Requirements
- German language at C1 level or above
- English language skills (B1/B2 level an asset)
- Customer-oriented attitude
- Excellent organizational and communication skills
- Good knowledge of MS Office
- Willingness to work in shifts (5 days a week, 40 hours)
- Willingness to work on a mandate contract for a period of two weeks, followed by an employment contract for an indefinite period
What We Offer
- Performance bonus up to 2000 PLN/month
- Relocation bonus 3000 PLN
- Employee Assistance Program for employees and their families
- An extra day off for voluntary activities
- Access to our Employee Network Groups
- Opportunity to become an Internal Trainer
- Career path framework
- A multinational environment with strong ties to Swiss business culture
- LuxMed medical healthcare and Generali group insurance
- Multisport Plus/Classic or MultiKafeteriabenefit systems
- A positive atmosphere with excellent work-life balance
About Capita
Capita is a consulting, transformation, and digital services business. We help millions of people every day by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments, and citizens.
We partner with clients and provide the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler.
Capita is a leading business services provider with over 55,000 employees, operating in the UK, Europe, India, and South Africa.
Capita Poland supports clients across various sectors, including local government, customer service, procurement, life and pensions, insurance, data analysis, and learning and development.
We operate in three locations – Kraków, Opole, and Łódź.
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status, or any other protected characteristic.
We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
-
Customer Support Specialist with German
1 miesiąc temu
Kraków, Lesser Poland Antal Sp. z o.o. Pełny etatCustomer Support Specialist with German - RemotelyWe are seeking a highly skilled Customer Support Specialist with German to join our team at Antal Sp. z o.o. in a completely remote capacity. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, utilizing your fluency in German and English to...
-
Kraków, Lesser Poland Capita Pełny etatJob DescriptionWe are seeking an experienced Customer Service Agent with fluency in the German language to join our team. As a key member of our customer service department, you will play a crucial role in delivering exceptional support to our clients.
-
Kraków, Lesser Poland Capita Pełny etatAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team in Krakow, Poland. This is an exciting opportunity for someone who is passionate about providing exceptional customer service and has a strong technical background.Job SummaryThe successful candidate will be responsible for supporting customers through various...
-
Customer Service Specialist with German Expertise
1 tydzień temu
Kraków, Lesser Poland Antal Sp. z o.o. Pełny etatUnlock Your Career Potential in Customer ServiceWe are seeking a highly skilled Customer Service Specialist with German Expertise to join our team at Antal Sp. z o.o., a leading recruitment company with a global presence.As a key member of our team, you will be responsible for delivering exceptional customer experiences, providing technical advice, and...
-
Kraków, Lesser Poland Capita Pełny etatAbout the RoleWe are seeking a skilled Technical Support Specialist with German language proficiency to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key ResponsibilitiesSupport customers through inbound calls, messages, and other...
-
Customer Service Professional with German Language Skills
1 tydzień temu
Kraków, Lesser Poland Randstad Polska Pełny etatOverviewWe are looking for a motivated and customer-focused individual to join our team as a Customer Service Agent with German language skills. As a key member of our international client's support team, you will play a vital role in delivering exceptional customer experiences.Compensation and BenefitsThe successful candidate can expect an attractive salary...
-
Kraków, Lesser Poland Capita Pełny etatJob Overview:In this exciting role, you will have the opportunity to support customers in German and English, leveraging your language skills to provide exceptional service. As a Technical Support Specialist, you will be part of a dynamic team that drives customer satisfaction and loyalty.About the Role:This is a Fixed Term contract for an 8-hour shift from...
-
Customer Service Expert with German
3 tygodni temu
Kraków, Lesser Poland Antal Sp. z o.o. Pełny etatAbout the Role:Antal Sp. z o.o. is seeking a highly skilled Customer Service Expert with German language skills to join our team. As a Customer Service Expert, you will be responsible for managing customer accounts, providing technical advice, and resolving customer inquiries.Key Responsibilities:Act as the main point of contact for customers, directly...
-
Technical Support Specialist with German Language Expertise
4 tygodni temu
Kraków, Lesser Poland Motorola Solutions Pełny etatJob Title: Technical Support Specialist with German Language ExpertiseJob Summary: We are seeking a highly skilled Technical Support Specialist with expertise in German language to join our team at Motorola Solutions. As a Technical Support Specialist, you will be responsible for providing second-line user support to a range of devices, troubleshooting...
-
Customer Service Expert with German Language Skills
1 miesiąc temu
Kraków, Lesser Poland Antal Sp. z o.o. Pełny etatAbout the RoleWe are seeking a highly skilled Customer Service Expert with German language skills to join our team at Antal Sp. z o.o. as a Senior Customer Support Specialist.Key ResponsibilitiesAct as the main point of contact for customers, managing their accounts and delivering an exceptional customer experience.Provide technical advice to customers on...
-
Customer Service Representative with German Language Skills
4 tygodni temu
Kraków, Lesser Poland Antal Sp. z o.o. Pełny etatJob Title: Travel Customer Service Specialist with GermanAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Antal Sp. z o.o. as a Travel Customer Service Specialist with German language skills.Key Responsibilities:Provide exceptional customer service to clients via phone and emailOffer travel consultancy...
-
Customer Service Specialist with German Language Skills
2 tygodni temu
Kraków, Lesser Poland Randstad Polska Pełny etatCustomer Service Role OverviewWe invite you to explore a customer service opportunity where you will have the chance to share your German language skills and support our international client.This role is ideal for individuals who enjoy working with customers and have strong communication skills.Key Responsibilities:Answer customer inquiries and resolve...
-
Technical Support Specialist with German Language Skills
3 tygodni temu
Kraków, Lesser Poland Capita Pełny etatAbout the Role:The Technical Support Specialist with German Language Skills will play a crucial role in providing exceptional customer service to clients across various sectors.Key Responsibilities:Supporting customers through different channels, including inbound calls and messagesAnalyzing and solving customer queries in a timely and effective...
-
Senior Customer Service Representative with German Expertise
2 tygodni temu
Kraków, Lesser Poland Antal Sp. z o.o. Pełny etatAbout the Role:We are seeking a highly skilled Customer Service Expert with strong German language proficiency to join our team at Antal Sp. z o.o. as a Senior Customer Service Representative.Key Responsibilities:Act as the main point of contact for customer accounts, managing relationships and resolving queries in a timely and professional manner.Deliver...
-
Kraków, Lesser Poland Antal Sp. z o.o. Pełny etatLooking to take your customer service skills to the next level? Join Antal Sp. z o.o., a global leader in recruitment and HR consulting, as a Customer Service Expert with German language proficiency.About Your Future Employer:Our client is a world-renowned manufacturing company with operations across Europe, Asia, and America. With a strong commitment to...
-
Customer Service Associate with German Language Support
3 tygodni temu
Kraków, Lesser Poland Capita Pełny etatAbout the Role:At Capita, we're seeking a highly skilled Customer Service Associate to join our Trade Republic team. As a Customer Service Associate, you'll play a vital role in supporting our customers in German and English, ensuring they receive the best possible service.Key Responsibilities:Supporting customers in German and English via various...
-
Customer Service Representative with German Language Skills
4 tygodni temu
Kraków, Lesser Poland Randstad Polska Pełny etatGrow Your Career in Customer ServiceWe invite you to explore an exciting opportunity to work with our international client as a Customer Service Agent with German language skills. This role offers a chance to gain experience in customer service, develop your skills, and take on new challenges.What We OfferCompetitive Salary up to 9,900 PLN grossRelocation...
-
Kraków, Lesser Poland HRK S.A. Pełny etatJob Summary:We are seeking a highly skilled Multilingual Customer Service Representative with proficiency in German to join our team at HRK S.A. As a Customer Service Specialist, you will be responsible for providing exceptional service to our clients through various communication channels. Your fluency in German will enable you to effectively understand and...
-
Kraków, Lesser Poland Antal Sp. z o.o. Pełny etatAbout Your Future RoleAs a Senior German Customer Support Specialist, you will play a pivotal role in delivering exceptional customer experiences and fostering long-term relationships. This dynamic position offers a unique blend of technical expertise, problem-solving skills, and effective communication abilities.Key ResponsibilitiesCustomer Service...
-
Technical Support Specialist with German Expertise
3 tygodni temu
Kraków, Lesser Poland Motorola Solutions Pełny etatJob DescriptionAs a Technical Support Engineer with German, you will be part of our team providing excellent technical support to customers. Your key responsibilities will include troubleshooting, resolving technical issues, and collaborating with cross-functional teams to deliver high-quality solutions.Key ResponsibilitiesProvide technical support to...
