Customer Service Expert with German Language Skills
1 miesiąc temu
We are seeking a highly skilled Customer Service Expert with German language skills to join our team at Antal Sp. z o.o. as a Senior Customer Support Specialist.
Key Responsibilities- Act as the main point of contact for customers, managing their accounts and delivering an exceptional customer experience.
- Provide technical advice to customers on products and services, and communicate with internal support areas to resolve customer inquiries.
- Establish new opportunities with prospective customers through outbound calling and communication via various channels.
- Liaise with internal teams to resolve customer requests and provide solutions.
- University degree in a technical or business field.
- Previous experience in Customer Service.
- Fluency in German and English.
- Strong time management and prioritization skills.
- Organized, independent, and proactive approach.
- Problem-solving and negotiating skills.
- Good team player and dedicated individual.
- Service-minded and goal-oriented.
- Comprehensive training to ensure success in the role.
- Technical or managerial career path.
- Part of a truly awesome team in a well-located office in Kraków.
- Opportunity for professional development in an international environment.
- Life insurance and private medical care.
- Flexible working hours and great atmosphere.
- Stable job and cooperation with a friendly and high-qualified team.
- Soft skills development and remote model of work.
- Integration events and international team.
- Short interview with Antal Consultant.
- Interview with Hiring Managers.
- Employment.
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