Technical Support Specialist with English and Italian

2 tygodni temu


Wrocław, Województwo dolnośląskie, Polska Hemmersbach Pełny etat

Technical Support Specialist with English and Italian

Your role will involve providing IT support to end users located globally, analyzing and troubleshooting application/OS problems, and monitoring ticket timelines. You will also be responsible for contacting end users via phone, email, and chat, and working on 8-hour shifts from our office in Wrocław.

Requirements

  • Deep experience in technical support
  • English and Italian language skills at B2 level
  • Good knowledge of a ticketing tool
  • Team player attitude
  • Organisational skills and the ability to set priorities effectively
  • Quick and effective problem-solving skills

What we offer

  • Buddy program
  • Company events
  • Flat hierarchies
  • Food allowance
  • International environment
  • Job with purpose
  • Modern and centrally located office
  • Sport allowances


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