Customer Relationship Specialist
5 dni temu
Role Overview
The Customer Relationship Specialist will be responsible for building and maintaining strong relationships with strategic customers, ensuring seamless service delivery, and driving process improvements.
Key Responsibilities:
- Act as a single point of contact for strategic customers, coordinating internal teams to resolve issues and meet their needs.
- Regularly review and follow up on customer support requirements, escalating complex issues when necessary.
- Collaborate with various Amadeus departments to ensure a high-quality customer experience.
- Develop and implement customized service solutions to meet customer needs.
About You
To succeed in this role, you'll need excellent English language skills, strong problem-solving abilities, and a flexible approach to prioritizing tasks under pressure. A positive attitude, collaborative mindset, and ability to work effectively across departments are essential.
Benefits
We offer a competitive salary, performance-based bonus scheme, and attractive share purchase plan. Enjoy a hybrid working model, private healthcare package, and flexible benefits platform.
Diversity & Inclusion
Amadeus strives to create an inclusive workplace where every employee can thrive. We're committed to fostering a culture of belonging, attracting diverse talent, and promoting fair treatment.
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