IT Service Delivery Specialist
2 dni temu
TeamQuest Sp. z o.o. is a forward-thinking company that specializes in cloud computing services, hosting, and e-commerce solutions.
Company OverviewWe are a rapidly growing company with a strong presence in the CEE region and a network of over 300 partners worldwide. Our clients rely on us for fast and flexible virtual servers, secure backup solutions, and a private cloud based on the Microsoft Cloud Platform.
Job ResponsibilitiesAs an IT Service Delivery Specialist at TeamQuest, your key responsibilities will include:
- Managing phone and email inquiries through our system
- Providing effective solutions to user problems related to software and hardware using remote support tools
- Configuring hardware and software components
- Escalating complex issues to administrators
To succeed in this role, you will require a minimum of one year of experience in a similar position and possess excellent knowledge of computer equipment, including installation, configuration, and troubleshooting.
Key RequirementsThe successful candidate will have:
- Proficiency in client operating systems Microsoft (Windows 10/11) and MS Office suite, Microsoft 365, allowing for efficient troubleshooting and problem-solving
- Basic understanding of LAN/WAN/WIFI networks
- Basic knowledge of Active Directory and Microsoft 365
- Ability to work independently, resolve problems quickly, and learn from experiences
- English language proficiency to read technical documentation
As a valued member of our team, you will enjoy a stable work environment, comprehensive training, and a medical package.
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