IT Service Management and Digital Workplace Specialist
9 godzin temu
In this strategic role, you will drive the digital transformation of our organization by developing and implementing User Experience & Digital Workplace strategies that leverage the latest technologies and trends. You will collaborate with cross-functional stakeholders to ensure seamless service delivery and end-to-end performance of critical processes.
Leadership and Team Management
- Strategic leadership and management of a hybrid team, comprising directly assigned staff, local IT team members on a part-time basis, and contractors.
- Collaboration with the Head of Technology Platforms to plan and manage budget and people development.
Tech Expertise and Certifications
- Hands-on expertise in endpoint management, including hardware and software catalogs, device updates, and vulnerability protection.
- Advanced certification in IT Service Management and hands-on experience with ServiceNow and MS Intune.
Cybersecurity and Compliance
- Collaboration with the Cybersecurity team to ensure alignment on endpoint security measures, access management (IAM), and compliance with global security standards.
Benefits and Work Environment
- Competitive compensation package and comprehensive benefits package, including private medical healthcare, life insurance, and flexible work environment.
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