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Customer Experience Manager
2 tygodni temu
We are seeking a seasoned Customer Service expert to lead our Customer Service department at FRoSTA AG.
The successful candidate will oversee daily operations, recruit, train, and mentor staff to ensure Service Level Agreements and efficiency targets are met.
You will work closely with other departments, such as sales and transportation, to ensure seamless order processing and delivery.
We value strong numerical reasoning skills, good knowledge of English speaking and writing, and an independent, structured way of working.
If you are a results-driven leader with excellent communication skills, we encourage you to apply for this exciting opportunity.