Customer Experience Manager
2 dni temu
In this role, you will become a part of our mature and knowledgeable team of order management specialists, responsible for end-to-end sales order management performance of Philips' largest customer and strategic partner.
Main Activities- Coordinate the entire order delivery process in SAP ERP: master data, pricing, availability, changes, deliveries, incidents.
- Investigate and resolve issues related to order management.
- Prepare and monitor relevant KPIs, such as confirmation rates, down confirmations, cancellations, backorders, penalties, and disputes.
- Prior experience in customer service or supply chain area.
- Fluent level of English, excellent communication skills, and ability to develop relationships at all levels.
- Pro-active, solutions-oriented worker, able to thrive in complex environments.
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Customer Experience Director
4 dni temu
Łódź, Łódź Voivodeship, Polska RETAILORS Pełny etatCompany OverviewRetailors is a luxury brand retailer committed to delivering exceptional customer experiences and driving business growth.About the RoleWe are seeking a seasoned Customer Experience Director to lead our store operations and drive customer satisfaction.Main ResponsibilitiesDevelop and implement strategies to drive customer satisfaction and...
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Customer Success Manager
6 dni temu
Łódź, Łódź Voivodeship, Polska Fastenal Europe Pełny etatJob DescriptionThe Customer Success Manager will play a key role in driving sales growth and delivering exceptional customer experiences for Fastenal Europe's large multi-site local and strategic account customers.Main Responsibilities• Develop and implement sales strategies to drive growth and expand customer relationships• Collaborate with...
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Team Lead
5 dni temu
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Multilingual Customer Experience Agent
2 dni temu
Łódź, Łódź Voivodeship, Polska Capita Pełny etatImagine working for a multinational company with a strong presence in Europe, where you can develop your skills and career while making a real impact on people's lives.As a Multilingual Customer Experience Agent, you will be at the forefront of delivering exceptional customer experiences, working closely with our internal teams to analyze and resolve...
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Bilingual Customer Experience Specialist
4 dni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatWith a strong focus on delivering exceptional results, TN Poland has earned its reputation as a premier recruitment agency.We are seeking a skilled Bilingual Customer Experience Specialist to provide world-class customer service to Finnish-speaking clients in the streaming industry.The successful candidate will have fluency in Finnish (C1 level), excellent...
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Multilingual Customer Experience Advisor
7 dni temu
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Customer Experience Associate
5 dni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatWe are looking for an experienced Customer Experience Associate to join our team. As a customer-focused professional, you will provide exceptional support to Danish-speaking clients, ensuring they receive the best possible experience.About the Role:Deliver exceptional customer service via multiple channelsCollaborate with internal teams to resolve client...
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E-commerce Customer Experience Lead
6 dni temu
Łódź, Łódź Voivodeship, Polska BESO LUX GROUP Pełny etatAbout the PositionWe are seeking an experienced Senior Customer Support Specialist to lead our e-commerce customer service team at BESO LUX GROUP. The ideal candidate will have a strong background in managing customer-facing teams and a passion for delivering exceptional customer experiences.Key Responsibilities- Oversee the daily activities of the customer...
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Human Experience Manager
5 dni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatJob DescriptionWe are looking for a highly skilled Human Experience Manager to join our team. In this role, you will be responsible for designing and implementing a Px measurement framework, including KPIs, reporting mechanisms, and accountability for tracking performance and driving results.You will also provide Px expertise and training to operational...
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Multilingual Customer Experience Expert
4 dni temu
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Customer Service Order Manager
4 dni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatAbout the Role:We are looking for a skilled Supply Chain Order Expert to join our dynamic team. As an integral part of our organization, you will play a critical role in ensuring seamless order processing and exceptional customer experience.Your responsibilities will include end-to-end order management, customer support, emergency product orders, and...
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Senior Customer Support Manager
5 dni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatAbout UsTN Poland: A Commitment to ExcellenceWe're dedicated to delivering exceptional customer experiences. As a key player in the industry, we're looking for talented individuals to join our SSC team. If you have a proven track record in managing teams and possess fluency in English and one additional language, we'd love to hear from you.Key...
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E-commerce Customer Success Manager
6 dni temu
Łódź, Łódź Voivodeship, Polska BESO LUX GROUP Pełny etatAbout UsBESO LUX GROUP is a fast-growing e-commerce business focusing on B2C and B2B partnerships. As a leader in this field, we are committed to delivering exceptional customer experiences through our customer service team. We are seeking an experienced Senior Customer Support Specialist to join our team.Job SummaryThe successful candidate will be...
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Assistant Store Manager
4 dni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatAbout the RoleAs a key member of our team, you will support the Store Manager in achieving retail store targets, delivering exceptional customer service, and maintaining a smooth store operation.Sales: Drive sales growth and meet or exceed sales targetsCustomer Service: Deliver a world-class customer experience through effective communication and...
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Łódź, Łódź Voivodeship, Polska BESO LUX GROUP Pełny etatAbout the RoleAs a key member of our BESO LUX GROUP team, you will oversee the day-to-day operations of our customer service department in an e-commerce environment. This includes managing a team of customer support specialists, ensuring exceptional customer experience, and optimizing processes to reduce query impact.Responsibilities- Coordinate and motivate...
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Retail Operations Manager
4 dni temu
Łódź, Łódź Voivodeship, Polska RETAILORS Pełny etatJob OverviewRetailors is seeking a highly skilled Retail Operations Manager to lead our store operations and drive business growth. As a key member of our team, you will be responsible for overseeing daily operational procedures, ensuring the successful operation of the store, and driving sales performance.Main ResponsibilitiesOversee all daily operational...
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Business Development Manager
2 dni temu
Łódź, Łódź Voivodeship, Polska YG Engineering Ltd Pełny etatInternal Sales Account ManagerAbout the RoleWe are seeking a highly motivated and results-driven Internal Sales Account Manager to join our team. As a key member of our sales team, you will be responsible for managing existing accounts and developing new business opportunities in the B2B market.Drive sales growth and increase profitability in assigned...
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Team Development Manager
4 dni temu
Łódź, Łódź Voivodeship, Polska RETAILORS Pełny etatKey AccountabilitiesThe Team Development Manager will be responsible for leading a high-performing team to achieve sales goals and key metrics.Main ResponsibilitiesDevelop and implement strategies to drive team engagement and performance.Lead a high-performing team to achieve sales goals and key metrics.Maintain compliance in Loss Prevention and Health and...
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Commercial Development Manager
7 dni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatWe're seeking a Commercial Development Manager to lead our efforts in driving revenue growth and expanding our presence in the CE region.About the Role:You'll be responsible for developing and executing commercial strategies to drive revenue growth, expand our customer base, and improve market share.As a Commercial Development Manager, you'll have a deep...
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Customer Service Specialist, Łódź
4 tygodni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatJob Title: Order Management Specialist with GermanOur Company OverviewWe are a global manufacturing company operating across Europe, Asia, and America.As a global business, we offer extensive training and development programs as well as opportunities to explore career paths in other countries and departments.Your Role and ResponsibilitiesAs an Order...