Business Process Optimizer

3 tygodni temu

Warszawa, Mazovia, Polska Provident Polska Pełny etat

Are you a process expert looking to drive business growth in the European market? We are seeking an experienced Business Process Optimizer to join our team at Provident Polska.

Job Summary:

We are looking for a skilled Business Process Optimizer to lead process analysis, identify business challenges, and develop standardized EU-level business processes. As a key member of our team, you will work closely with stakeholders across multiple teams to create process maps, conduct workshops, and assess the impact of changes on short- and long-term business operations.

Key Responsibilities:

  • Manage a team across EU markets to standardize and optimize sales and service processes for better business results.
  • Conduct process analyses, design new processes, and evaluate fit-gap for improvements.
  • Ensure all customer-relevant sales processes align with the Target Operating Model (E2E model) using Lean/Six Sigma methodologies.
  • Identify and recommend continuous improvement opportunities by assessing change impacts with key stakeholders.
  • Measure and monitor customer-relevant processes to ensure performance and apply appropriate KPI metrics.
  • Collaborate with Change Management Teams and Project Management Office to implement global processes and remove barriers.
  • Introduce process innovations to drive performance, profitability, and business objective achievement.

Requirements:

  • Proven experience in process design and optimization, ideally with Lean/Six Sigma certification.
  • Strong understanding of EU markets and local business variations.
  • Excellent project management and team leadership skills, especially in multinational environments.
  • Ability to conduct detailed process analyses and produce impactful process improvement proposals.
  • Experience in working with cross-functional teams and managing stakeholder relationships.
  • Familiarity with end-to-end process governance and KPI metrics application.
  • Strong communication and facilitation skills, capable of running workshops and delivering solutions.

What We Offer:

  • A competitive salary range of approximately 100,000 PLN per year, depending on experience.
  • A stable employment contract with a generous benefits package.
  • Opportunities for professional growth and development within a dynamic organization.
  • A friendly and collaborative work environment with a strong focus on teamwork and innovation.
  • The chance to work on challenging projects that drive business growth and improve customer satisfaction.

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