Technical Support Specialist

1 miesiąc temu


Katowice, Silesia, Polska Human4Human Recruitment Pełny etat

Key Responsibilities:

As a Technical Support Engineer, you will be part of our dynamic tech environment, handling customer issues and developing innovative home WiFi Mesh Network solutions.

Your Key Tasks:

  • Analyze and troubleshoot issues reported from the field that land in the development team's bucket.
  • Have a good understanding of the deployment environment and scenarios and be able to perform analysis of logs and device configurations of issues reported, to identify the cause or possible causes.
  • Also be able to browse code and gradually understand the code base and identify software fixes.

Requirements:

  • At least 4 years' experience in testing, triaging and issue resolution of software systems.
  • Good understanding of home WiFi network and networking concepts.
  • Ability to understand and write software in Python / scripting or similar languages.
  • Strong debugging and troubleshooting skills with ability to effectively use tools and techniques and root cause issues.
  • Ability to quickly learn intricacies of a new system by self-exploration and hands-on testing.
  • Working knowledge of Linux and software development & debugging tools.
  • Strong written and verbal communication in English and ability to work in a team.
  • Openness to work stationary on site in Katowice.

We Offer:

  • Your salary will be highly correlated with your skills and mindset: from 10,000 up to 14,000 gross PLN.
  • A comprehensive benefits package that includes health insurance, and other perks designed to support your overall well-being and financial security.
  • An opportunity to work with cutting-edge electronical technologies and contribute to shaping the future of technological industry.
  • An access to training programs, and resources to help you grow and advance in your career.
  • An opportunity to broaden your horizons and gain valuable experience in diverse cultural settings.
  • A flexible work arrangements and initiatives to support employee well-being, ensuring you can thrive both professionally and personally.


  • Katowice, Silesia, Polska Antal Sp. z o.o. Pełny etat

    Job DescriptionJob Title: Technical Support with DanishJob Summary: We are seeking a highly skilled Technical Support Specialist with Danish language proficiency to join our team at Antal Sp. z o.o. As a Technical Support Specialist, you will provide technical assistance to our Danish-speaking customers, utilizing your expertise in troubleshooting,...


  • Katowice, Silesia, Polska Rockwell Automation Pełny etat

    Rockwell Automation, a global leader in industrial automation technology, is seeking an experienced and skilled Automation Support Specialist - Technical Expert to join our team.


  • Katowice, Silesia, Polska Capgemini Polska Pełny etat

    About the CompanyAt Capgemini, we're a global leader in helping companies transform and manage their business by harnessing the power of technology.We're guided every day by our purpose of unleashing human energy through technology for an inclusive and sustainable future.Salary InformationCompetitive salary: approximately 45,000 PLN per month (based on...


  • Katowice, Silesia, Polska Antal Sp. z o.o. Pełny etat

    Technical Support with GermanWe are seeking a talented Technical Support Specialist with German language expertise to join our Visualization Software team. In this role, you will work with leading FactoryTalk OperationSuite software, providing technical support for our products to internal and external customers.Main ResponsibilitiesProvide technical support...

  • Automation Engineer

    4 tygodni temu


    Katowice, Silesia, Polska Rockwell Automation Pełny etat

    Rockwell Automation is a global leader in industrial automation solutions, empowering manufacturers to optimize their operations and drive business success. With a talented team of over 28,000 employees worldwide, we're dedicated to delivering innovative technologies that make a real difference.We welcome forward-thinking professionals who share our passion...


  • Katowice, Silesia, Polska MARNAY Sp. Z O.o. Pełny etat

    Job Description\About the Role: We are seeking a highly motivated and experienced Technical Support Specialist to join our team at MARNAY Sp. Z O.o. as an IT Service Desk Consultant, focusing on providing excellent technical support to our large and medium-sized business customers in Germany.\Key Responsibilities:\\24/7 fault acceptance and processing for...


  • Katowice, Silesia, Polska Rockwell Automation Pełny etat

    Job DescriptionWe are seeking an experienced Industrial Automation Support Specialist to join our team at Rockwell Automation.About the Role:This is a challenging opportunity for a skilled engineer to provide technical support and expertise in remote monitoring of automation devices and production processes. As part of our team, you will work closely with...


  • Katowice, Silesia, Polska Rockwell Automation Pełny etat

    About the RoleWe are seeking a highly skilled Automation Support Specialist to join our Global Software Solutions team. As a key member of our support team, you will be responsible for providing technical assistance to customers worldwide.


  • Katowice, Silesia, Polska MARNAY Sp. Z O.o. Pełny etat

    Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team at MARNAY Sp. Z O.o.About the RoleThe successful candidate will be responsible for providing technical support to large and medium business customers, primarily in Germany, across various communication networks, including landline, internet, and VPN.You will troubleshoot...

  • Automation Engineer

    3 tygodni temu


    Katowice, Silesia, Polska Rockwell Automation Pełny etat

    Rockwell Automation is a global technology leader committed to helping manufacturers enhance their productivity, sustainability, and agility.We are seeking highly skilled Support Engineers in Katowice to join our team of specialists who handle customer inquiries related to Rockwell Automation Controller Software, Electronic Operator Interface (EOI), Human...


  • Katowice, Silesia, Polska Grupa Absolvent Pełny etat

    About Grupa AbsolventWe are a global leader in helping companies transform and manage their businesses through technology. Our purpose is to unleash human energy for an inclusive and sustainable future.Estimated Salary: $40,000 - $60,000 per yearThis role offers a competitive salary based on experience and qualifications.Job DescriptionWe are seeking a...


  • Katowice, Silesia, Polska Epam Pełny etat

    Overview">EPAM, a leading global provider of digital platform engineering and development services, is seeking an End-User Support Engineer to join our team.As a key member of our EPAM Katowice Team, you will be responsible for providing exceptional support to our colleagues regarding IT requests and incidents. This is an exciting opportunity to work in a...


  • Katowice, Silesia, Polska Reply Polska Pełny etat

    Arlanis Reply, a renowned consulting firm specializing in Salesforce solutions and services, is seeking a highly skilled Salesforce Technical Specialist to join our team.About the RoleWe are looking for an experienced professional who can configure and integrate Salesforce components, such as Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud, or...


  • Katowice, Silesia, Polska Like Reply Pełny etat

    Job Title: Marketing Automation Specialist - Technical LeadAbout the Role:We are seeking a highly skilled Marketing Automation Specialist to join our team at Like Reply. As a key member of our marketing automation team, you will be responsible for implementing and optimizing marketing automation tools, creating campaign elements using HTML, CSS, and...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    Key Responsibilities:As a Dutch Travel Customer Support Specialist at Cross Border Talents, you will be responsible for responding to customer inquiries via phone, chat, and email, ensuring timely and effective resolution of travel-related issues.Support Customer Needs:Provide assistance to customers with travel difficulties, including changing reservations,...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    About the RoleWe are seeking a dedicated and bilingual Customer Support Specialist fluent in Dutch and English to join our dynamic team.Key ResponsibilitiesCustomer Support: Handle customer inquiries, resolve issues, and provide information related to our services via phone, email, and chat.Multilingual Communication: Utilize proficiency in Dutch and English...


  • Katowice, Silesia, Polska Excis Ltd Pełny etat

    Data Center Support SpecialistWe are seeking a skilled Data Center Support Specialist to ensure the optimal performance of our client's data servers and network. Key responsibilities include:Server Monitoring and Maintenance: Monitor and perform on-going maintenance on servers and network equipment to ensure data center reliability and efficiency.IT Support:...


  • Katowice, Silesia, Polska Antal Sp. z o.o. Pełny etat

    Job SummaryWe are seeking a highly skilled Automation Support Specialist with expertise in German to join our Visualization Software team.Key ResponsibilitiesProvide technical support for industrial automation products to internal and external customers, including end-user operators, OEMs, developers, system administrators, field consultants, and...


  • Katowice, Silesia, Polska Cross Border Talents Pełny etat

    About Cross Border TalentsAs a leading recruitment agency, we specialize in connecting talented individuals with exciting job opportunities. Our mission is to provide exceptional customer service and support to our clients while fostering a culture of innovation and growth.The RoleWe are seeking an experienced Airline Customer Support Specialist to join our...


  • Katowice, Silesia, Polska Vattenfall Pełny etat

    About the CompanyVattenfall is a leading European energy company with approximately 21,000 employees. For over 100 years, we have been at the forefront of innovation, electrifying industries and modernizing lives through collaboration and technological advancements.We are seeking talented individuals who share our passion for technology and teamwork, and are...