IT Support Specialist with Multilingual Expertise

15 godzin temu


Katowice, Silesia, Polska Grupa Absolvent Pełny etat
About Grupa Absolvent

We are a global leader in helping companies transform and manage their businesses through technology. Our purpose is to unleash human energy for an inclusive and sustainable future.

Estimated Salary: $40,000 - $60,000 per year

This role offers a competitive salary based on experience and qualifications.

Job Description

We are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will provide technical assistance to clients via phone, chat, or email. Your primary responsibilities will include troubleshooting software and hardware issues, documenting solutions, and collaborating with colleagues to resolve complex problems.

Required Skills and Qualifications
  • Very good knowledge of English and French
  • Ability to work in a hybrid environment
  • Willingness to take the first steps in IT
  • Can-do-it attitude and problem-solving skills
  • Ability to communicate effectively with clients
Benefits

We offer a range of benefits to support your career growth and well-being, including:

  • Access to Capgemini Helpline for mental health support
  • Private medical care and life insurance
  • Bonuses for referring friends to our company
  • Access to Inspiro app with audiobooks and NAIS benefit platform
  • 70+ training tracks with certification opportunities on NEXT training platform
Ongoing Development Opportunities

We believe in investing in our employees' growth and development. As an IT Support Specialist, you will have access to:

  • Platform with free access to Pluralsight, TED Talks, Coursera materials, and trainings
  • Free access to Udemy Business account
  • Transparent performance management policy


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