Salesforce Optimization Specialist

1 dzień temu

Warszawa, Mazovia, Polska GoFundMe Pełny etat

About Classy and GoFundMe

Classy, an affiliate of GoFundMe, is a Public Benefit Corporation that empowers nonprofits to connect supporters with their causes. Our platform provides powerful fundraising tools to convert and retain donors. Since 2011, we have helped nonprofits raise over $7 billion.

We are in search of an independent contractor in Warsaw to work on assignments as a Salesforce Administrator and join our Business Systems team. This individual will tackle complex challenges with scalable solutions. We need someone who is passionate about optimizing our Salesforce instance with a long-term perspective, collaborating closely with cross-functional stakeholders.

This role within our team is pivotal in fulfilling our mission to mobilize and empower the world for good. With thousands of nonprofit organizations supported online, we aim to extend our services to thousands more.

Job Responsibilities

  • Collaborate with the Business Systems team and internal stakeholders to gather requirements and implement customizations and enhancements to meet business needs.
  • Administer and support the company's Salesforce platform, including user management, security settings, custom objects, fields, record types, page layouts, workflows, process builder, and reports/dashboards.
  • Oversee integrated applications within the Salesforce ecosystem and create comprehensive documentation for ongoing maintenance.
  • Provide end-user training and support, troubleshooting issues and assisting with user adoption.
  • Document system configuration, processes, and procedures, ensuring knowledge transfer and compliance with internal standards.
  • Identify opportunities for process automation and optimization, focusing on scalability to align with company-wide growth objectives.

You Should Have:

  • Salesforce Certified Administrator or Salesforce Certified Advanced Administrator.
  • 1-3 years of experience as a Salesforce Administrator in a similar environment.
  • C1 fluency or higher in English required.
  • Demonstrated ability to meet deadlines, handle simultaneous requests, and collaborate laterally and upwards.
  • Fluency with declarative process automation including Flow, Process Builder, and Validation rules.
  • Knowledge of managing/troubleshooting Managed Packages/Integrations.
  • Proven ability to design and implement new processes and facilitate user adoption.
  • Basic understanding of Apex, Aura Components, and/or Lightning Web Components is helpful but not required.

Estimated Salary: $65,000 - $85,000 per year, depending on experience and qualifications. The salary range takes into account the location in Warsaw and industry standards.

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