Aktualne oferty pracy związane z Customer service specialist with foreign language - Kraków, Lesser Poland - Goldman Recruitment


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Customer service specialist with foreign language

3 miesięcy temu


Kraków, Lesser Poland Goldman Recruitment Pełny etat

Responsibilities :
handle and respond to business inquiries and incoming calls efficientlyaddress customer questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, and terms and conditions using available resourcesprocess customer requests and ensure data accuracy by updating our database regularlykeep detailed records of all customer interactions in our ticketing systemsupport the deployment and adoption of new IT solutions within the teamdevelop and propose innovative ideas aimed at enhancing customer satisfaction and experiencecollaborate with and support team members to help them build their skills and capabilitiesengage in cross-departmental projects, contributing beyond the scope of regular dutiesrequirements-expected :communicative English (minimum B2)proficiency in one of the following languages at a fluent level (C1): Slovenian, Bulgarian, Romanian, or Danish- mandatoryanother European language at a fluent level (C1)-mandatoryenthusiastic and communicative approachwillingness to embrace new challenges and opportunitiesstrong teamwork skills with a focus on internal and external customersoffered :hybrid work modelflexible working hoursprivate medical careMy Benefit Cafeteria Platformgroup life insuranceemployee discountannual bonusadditional day off for your birthdaytwo extra days off per yearprofessional developmentpossibility of growthinternational team environmentrelocation packagecompany events and initiativesfamily atmosphereattractive office locationbenefits :sharing the costs of foreign language classeslife insuranceno dress codeextra social benefitsbirthday celebrationemployee referral programextra leave