Sales Training
6 miesięcy temu
Responsibilities
1. Develop training programs for sales and customer service teams and business partners based on identified needs and gaps, ensuring alignment with organizational objectives.
2. Collaborate with leadership and subject matter experts to assess training needs and build effective training programs that deliver maximum results.
3. Stay updated on training programs and systems used, maintaining expert knowledge to inform training design and delivery.
4. Schedule and coordinate training classes to ensure timely completion and optimal knowledge retention among participants.
5. Utilize innovative training philosophies to enhance learning experiences and outcomes for sales teams.
6. Develop and select teaching aids to support training delivery, ensuring materials are engaging and effective.
7. Ensure all organizational levels meet or exceed established performance standards through comprehensive training initiatives.
8. Consult with management to identify training needs and stay informed about changes in policies, procedures, regulations, and technologies.
9. Design, implement, and evaluate documentation standards to ensure consistency and accuracy across the team’s documentation.
10. Ensure all documentation is up to date through collaboration with business partners and utilization of relevant tools/platforms.
11. Maintain detailed records of training activities for reference and evaluation purposes.
12. Build and maintain effective relationships with business partners to ensure training programs and documentation meet organizational needs and priorities.
Qualifications
- Bachelor’s degree in Education, Business Administration, or related field; advanced degree preferred.
- Proven experience in training program development, delivery, and documentation management, preferably in the automotive or related industry.
- Proficiency in technology and systems, with the ability to quickly learn and train others on new tools and process[A1] es.
- Expertise in instructional methods and training techniques, including curriculum design principles and blended learning strategies.
- Proficiency in Microsoft Office and online training tools such as Articulate .
- Experience with virtual training technologies such as webinars and podcasts.
- Excellent communication, presentation, and public speaking skills.
- Knowledge of learning principles and classroom management techniques.
- Strong time management, organizational, and interpersonal skills.
- Detail-oriented with the ability to prioritize and multitask effectively.
- Flexibility and adaptability to maintain professionalism amidst changing work tasks or environments.
Skills
- Training program development and delivery
- Needs assessment and analysis
- Knowledge management
- Training coordination
- Learning materials development
- Performance standards compliance
- Documentation standards management
- Document updating and maintenance
- Relationship building and collaboration
- Technology proficiency
- Creative thinking and problem-solving
- Time management and organization
- Communication and presentation
- Adaptability and flexibility
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