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Service Delivery Manager
1 tydzień temu
Poszukujemy kandydatów na stanowisko Service Delivery Manager (w trybie part-time). Praca jest dedykowana dla międzynarodowej firma z obszaru technologii medycznych i farmacji.
Obowiązki
- Zarządzanie aktywnościami zespołu technicznego,
- Incident, Problem, Request, Change management,
- Koordynacja II Linii Wsparcia (inżynieria), III Linii Wsparcia (rozwój)
- Utrzymywanie zsynchronizowanego stanu produktów/usług IT
- Koordynowanie i ułatwianie planowania sprintów zespołu deweloperskiego
- Współpraca z Scrum Masterem, System Ownerem, Analitykami Biz., QA Lead
Wymagania
- Co najmniej 5 lat doświadczenia na podobnym stanowisku
- Dobra znajomość procesów ITIL, SDLC
- Znajomość: HPSM/SNOW i Jira
- Znajomość metodyk zwinnych
- Znajomość metodyk zarządzania projektem takich jak: PMP lub Prince2
- Umiejętność rozwiązywania problemów
- Bardzo dobry angielski (min B2/C1)
Oferujemy
- 100% pracy zdalnej
- Współpraca w oparciu o kontrakt B2B
- Stawka (120 - 145) pln/h + VAT
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