Service Delivery Manager

1 tydzień temu


Warsaw, Polska IT Performance Pełny etat

Poszukujemy kandydatów na stanowisko Service Delivery Manager (w trybie part-time). Praca jest dedykowana dla międzynarodowej firma z obszaru technologii medycznych i farmacji.

Obowiązki

  • Zarządzanie aktywnościami zespołu technicznego,
  • Incident, Problem, Request, Change management, 
  • Koordynacja II Linii Wsparcia (inżynieria), III Linii Wsparcia (rozwój)
  • Utrzymywanie zsynchronizowanego stanu produktów/usług IT
  • Koordynowanie i ułatwianie planowania sprintów zespołu deweloperskiego
  • Współpraca z Scrum Masterem, System Ownerem, Analitykami Biz., QA Lead

Wymagania

  • Co najmniej 5 lat doświadczenia na podobnym stanowisku
  • Dobra znajomość procesów ITIL, SDLC
  • Znajomość: HPSM/SNOW i Jira
  • Znajomość metodyk zwinnych
  • Znajomość metodyk zarządzania projektem takich jak: PMP lub Prince2
  • Umiejętność rozwiązywania problemów
  • Bardzo dobry angielski (min B2/C1)

Oferujemy

  • 100% pracy zdalnej
  • Współpraca w oparciu o kontrakt B2B
  • Stawka (120 - 145) pln/h + VAT

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