Account Manager

1 tydzień temu

Warszawa, Mazovia, Polska Misbhv Pełny etat
Role Overview

Are you a dynamic individual passionate about building strong partnerships and driving business growth? If so, we have the perfect opportunity for you We are looking for an Account Manager to oversee key client relationships, ensuring exceptional service and long-term collaboration. This role requires a strategic mindset, strong communication skills, and the ability to analyze data to optimize account performance.

The Account Manager will work closely with the management team to develop and execute strategies that enhance customer satisfaction and business success. We are looking for a people person with a proactive approach, strong work ethic, and a positive attitude.

About MISBHV

Founded in 2013, MISBHV is a global luxury fashion brand that combines music, art, and fashion. With a strong focus on craftsmanship and attention to detail, we create collections that merge urban aesthetics with high-end quality.

Our team consists of talented individuals passionate about design, fashion, and creative expression. We draw inspiration from music, art, and underground culture to create garments that challenge norms and resonate with our forward-thinking audience.

What You Will Do
  • Manage and nurture relationships with 50+ key accounts - international department stores, fashion boutiques and marketplaces ensuring top-tier client satisfaction and long-term business growth
  • Serve as the main point of contact for clients, addressing inquiries, resolving issues, and ensuring a seamless customer experience
  • Develop strategic account plans to drive sales, improve customer engagement, and maximize revenue opportunities
  • Collaborate with internal teams—including logistics, marketing, and production—to align business goals and deliver tailored solutions
  • Analyze sales performance data to identify trends, improve customer retention, and enhance overall account performance
  • Negotiate contracts and agreements, ensuring mutual value and long-term partnerships
  • Stay up to date with industry trends, competitor activities, and market dynamics to proactively adapt strategies
Minimum Requirements
  • 1+ years of experience in account management, sales, customer service or logistics, preferably in the fashion, luxury, or retail industries
  • Strong analytical mindset, able to interpret and present data
  • Advanced MS Excel skills
  • Proven track record of managing client relationships
  • Exceptional communication skills, with the ability to build trust and long-lasting partnerships
  • Highly organized, detail-oriented, and capable of managing multiple accounts simultaneously
  • Understanding of e-commerce, wholesale, and B2B sales processes is a plus
  • Experience in using CRM and ERP systems is a plus
  • Passion for fashion, luxury, and creative industries is highly valued
What We Offer:

At MISBHV, we believe that our people are the key to our success. As a company with ambitious goals, we work hard to provide our employees with the benefits they truly value. Here are some of the perks you can expect when joining our team:

  • Flexible working arrangements, including the option for hybrid work
  • Employee discount program
  • Benefits program (Multisport)
  • Room for growth and professional development

If you are an analytical person, passionate about the fashion industry and committed to excellence, we encourage you to apply for this exciting opportunity. Join us at MISBHV and be a part of our journey to redefine fashion and make a global impact.

To apply, please visit https://apply.workable.com/misbhv/. We look forward to hearing from you

MISBHV is an equal opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, creed, religion, national origin, gender, age, disability, veteran status, citizenship status, or any other characteristic protected by federal, state, or local law.

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