IT Service Desk Analyst
4 dni temu
We are seeking a highly motivated Customer Service Analyst to join our team in Kraków. As a representative of an American IT company, you will be responsible for delivering exceptional customer service and support to key business customers.
About the Role:
- You will work in a hybrid model, providing support to customers via phone, email, or other channels
- Constant communication with other departments from the operational area is required
- Preparation of reports and identification of needs to assist with customer training courses
Your Qualifications:
- Previous experience in corporate customer service
- Excellent English language skills (C1/C2 level)
- Ability to establish strong business relationships and communicate effectively
- Willingness to work with large amounts of data
- Familiarity with the technical industry is an asset
-
IT Service Desk Analyst with French
7 dni temu
Kraków, Lesser Poland ACCA Careers Pełny etatInfosys Poland Sp. z o.o. Oddział w Krakowie is seeking a highly skilled Technical Support Professional to join our team.The successful candidate will be responsible for delivering first line support services via the Service Desk, receiving incidents and service requests from various routes including telephone, intranet and email.Key Responsibilities:To...
-
Language Enabled IT Service Desk Agent
7 dni temu
Kraków, Lesser Poland ACCA Careers Pełny etatAre you a highly skilled IT Support Professional looking for a new challenge?We're seeking a Technical Support Professional with language skills to join our team at Infosys Poland Sp. z o.o. Oddział w Krakowie.Job Description:Deliver first line support services via the Service DeskUpdate incidents with detailed and relevant informationProvide updates to...
-
Service Desk Analyst, Krakow
4 tygodni temu
Kraków, Lesser Poland TN Poland Pełny etatAbout UsWe are IG Group, a global, FTSE-listed company composed of progressive fintech brands in the world of online trading and investing. We have won numerous awards for our top-class platforms, forward-thinking products, and exceptional employee experiences.We believe in financial freedom and aim to help ambitious individuals achieve it through our...
-
L1 Service Desk Analyst with German
3 tygodni temu
Kraków, Lesser Poland Infosys Poland Sp. z o.o. Pełny etatresponsibilities : To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, intranet and e mail. Update incidents with detailed and relevant information in a timely and effective manner; Provide updates to customers with regards to specific incidents and manage a trouble...
-
L1 Service Desk Analyst with German
2 tygodni temu
Kraków, Lesser Poland Infosys Poland Sp. z o.o. Pełny etattechnologies-expected : iOS Android responsibilities : To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, intranet and e mail. Update incidents with detailed and relevant information in a timely and effective manner; Provide updates to customers with regards to...
-
Service Desk Engineer with Italian
2 tygodni temu
Kraków, Lesser Poland Motife Sp. z o.o. Pełny etattechnologies-expected : Microsoft 365 Active Directory about-project : Our client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. The company has 90,000+ employees across the globe. We are...
-
L1 Service Desk Analyst with German
4 tygodni temu
Kraków, Lesser Poland Infosys Poland Sp. z o.o. Pełny etatresponsibilities :- To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, intranet and e mail.- Update incidents with detailed and relevant information in a timely and effective manner;- Provide updates to customers with regards to specific incidents and manage a...
-
Service Desk Engineer with Danish
2 tygodni temu
Kraków, Lesser Poland Motife Sp. z o.o. Pełny etattechnologies-expected : Microsoft 365 Active Directory about-project : Our client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. The company has 90,000+ employees across the globe. We are...
-
Service Desk Engineer with Swedish
2 tygodni temu
Kraków, Lesser Poland Motife Sp. z o.o. Pełny etattechnologies-expected : Microsoft 365 Active Directory about-project : Our client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. The company has 90,000+ employees across the globe. We are...
-
Service Desk Specialist
6 dni temu
Kraków, Lesser Poland TN Poland Pełny etatWe are seeking a Service Desk Specialist to join our team.In this role, you will provide first-line support to our clients and customers, handling their inquiries and resolving issues through various channels.You will work closely with our internal teams to ensure seamless communication and collaboration, providing timely and effective solutions to our...
-
Deal Desk Analyst
4 tygodni temu
Kraków, Lesser Poland TN Poland Pełny etatJob SummaryThe Deal Desk Analyst plays a vital role in supporting the field sales team in selling bundles and solutions, requiring strong consulting and analytical skills with attention to detail.Key ResponsibilitiesSales and CRM SupportManage opportunities and ensure data accuracy using Salesforce CRM.Generate quotes and manage Bill of Materials (BOM) using...
-
Kraków, Lesser Poland Randstad Pełny etatIf you're passionate about delivering excellent customer service and possess strong analytical and communication skills, we'd love to hear from you!We're seeking a Customer Service Analyst with English to join our team at an American well-known IT company.In this role, you'll have the opportunity to work with a diverse range of customers, developing your...
-
Deal Desk Analyst
13 godzin temu
Kraków, Lesser Poland TN Poland Pełny etatSocial network you want to login/join with:The Deal Desk Analyst will play a critical role in supporting the field sales team in selling bundles and solutions.This role requires strong consulting and analytical skills, attention to detail, and the ability to adapt to process changes quickly. The ideal candidate will provide regional support, ensuring...
-
IT Business Technical Analyst
4 dni temu
Kraków, Lesser Poland Vesuvius CSD Sp. z o. o. Pełny etatVesuvius requires an experienced IT Business Technical Analyst, capable of overseeing a portfolio of IT application projects in the Collaborative Apps domain.Context of the RoleVesuvius operates a globally managed IT service, including a team of ~200 people from multiple countries. Several of Vesuvius' IT services are managed globally, including IT service...
-
IT Help Desk Support Specialist
2 tygodni temu
Kraków, Lesser Poland AML RightSource Pełny etatabout-project : The IT Help Desk Support Specialist serves as the initial point of contact for technical support within the organization, offering both remote and on-site assistance for operating systems, software, and hardware. Core responsibilities include administering the IT environment, managing device deployments, and overseeing the IT aspects of...
-
IT Help Desk Professional
2 dni temu
Kraków, Lesser Poland TN Poland Pełny etatAbout the RoleWe are seeking a highly skilled IT Help Desk Professional to join our team in TN Poland. In this role, you will be working closely with clients to resolve technical issues related to hardware, software, and network systems. Your primary objective will be to ensure that our clients receive timely and effective support, helping them minimize...
-
Help Desk Support Specialist
4 dni temu
Kraków, Lesser Poland Zurich 56 Company Ltd Pełny etatAbout the RoleZurich Insurance Group (Zurich) is a leading multi-line insurer serving people and businesses in more than 200 countries and territories. As part of our global strategy, we have established a Shared Service Centre in Kraków, Poland to support advanced business functions.We are currently seeking an experienced IT Desktop Support Specialist to...
-
IT Service Manager
3 tygodni temu
Kraków, Lesser Poland HSBC Service Delivery (Polska) Sp. z o.o. Pełny etattechnologies-expected : AWS about-project : The IT Service Manager is a named individual who has responsibility for the ongoing supply and support of the IT Services and provides a single point of contact for any inquiries related to provision of those services. From an organizational perspective, the ITSM must operate within the context of the previous and...
-
IT Help Desk Support Specialist
4 dni temu
Kraków, Lesser Poland AML RightSource Pełny etatJob Description:Position Summary:The IT Help Desk Support Specialist serves as the initial point of contact for technical support within the organization, offering both remote and on-site assistance for operating systems, software, and hardware. Core responsibilities include administering the IT environment, managing device deployments, and overseeing the IT...
-
Business IT Solutions Analyst
4 dni temu
Kraków, Lesser Poland Vesuvius CSD Sp. z o. o. Pełny etatVision and Mission:Vesuvius CSD Sp. z o. o. is a global company operating a managed IT service, providing solutions to various departments across the organization. We are seeking a skilled IT Business Technical Analyst to join our team and oversee a portfolio of IT application projects.Job Description:Manage a portfolio of IT application projects, ensuring...