Deal Desk Analyst

4 tygodni temu


Kraków, Lesser Poland TN Poland Pełny etat
Job Summary

The Deal Desk Analyst plays a vital role in supporting the field sales team in selling bundles and solutions, requiring strong consulting and analytical skills with attention to detail.

Key Responsibilities
  1. Sales and CRM Support
    • Manage opportunities and ensure data accuracy using Salesforce CRM.
    • Generate quotes and manage Bill of Materials (BOM) using Salesforce CPQ.
  2. Gap Analysis and Problem-Solving
    • Identify and address differences or gaps in the tool stack through manual intervention where needed.
    • Document current state gaps and recommend process improvements.
  3. Cross-Functional Collaboration
    • Coordinate with sales teams to understand customer requirements.
    • Validate BOMs and products with the product team.
    • Facilitate discussions across functions to ensure alignment on solutions and configurations.
  4. BOM and Pricing Management
    • Manage BOM configuration to ensure accurate representation of customer requirements.
    • Develop pricing models based on the available price book.
  5. Process Adaptation and Documentation
    • Rapidly adapt to changes in processes related to Deal Desk and Configure Price and Quote (CPQ).
    • Maintain comprehensive documentation of processes and improvements.
Requirements
  • Proven experience supporting field sales teams, especially in solution selling.
  • Proficiency in Salesforce CRM and Salesforce CPQ.
  • Strong consulting and analytical skills with a detail-oriented approach.
  • Ability to identify and resolve gaps in tools or processes effectively.
  • Excellent documentation skills to highlight gaps and propose improvements.
  • Strong coordination skills to align seller needs, customer requirements, and product validation.
  • Ability to manage and configure complex BOMs and develop pricing strategies.
  • Consultative skills to facilitate productive cross-functional discussions.
  • Preferred Qualifications:
  • Experience with Deal Desk operations.
  • Familiarity with pricing methodologies and product configuration processes.
  • Ability to work independently in a fast-paced environment and meet tight deadlines.
  • Previous experience in sales support roles within the technology or SaaS industry.


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