Deal Desk Analyst
4 tygodni temu
The Deal Desk Analyst plays a vital role in supporting the field sales team in selling bundles and solutions, requiring strong consulting and analytical skills with attention to detail.
Key Responsibilities- Sales and CRM Support
- Manage opportunities and ensure data accuracy using Salesforce CRM.
- Generate quotes and manage Bill of Materials (BOM) using Salesforce CPQ.
- Gap Analysis and Problem-Solving
- Identify and address differences or gaps in the tool stack through manual intervention where needed.
- Document current state gaps and recommend process improvements.
- Cross-Functional Collaboration
- Coordinate with sales teams to understand customer requirements.
- Validate BOMs and products with the product team.
- Facilitate discussions across functions to ensure alignment on solutions and configurations.
- BOM and Pricing Management
- Manage BOM configuration to ensure accurate representation of customer requirements.
- Develop pricing models based on the available price book.
- Process Adaptation and Documentation
- Rapidly adapt to changes in processes related to Deal Desk and Configure Price and Quote (CPQ).
- Maintain comprehensive documentation of processes and improvements.
- Proven experience supporting field sales teams, especially in solution selling.
- Proficiency in Salesforce CRM and Salesforce CPQ.
- Strong consulting and analytical skills with a detail-oriented approach.
- Ability to identify and resolve gaps in tools or processes effectively.
- Excellent documentation skills to highlight gaps and propose improvements.
- Strong coordination skills to align seller needs, customer requirements, and product validation.
- Ability to manage and configure complex BOMs and develop pricing strategies.
- Consultative skills to facilitate productive cross-functional discussions.
- Preferred Qualifications:
- Experience with Deal Desk operations.
- Familiarity with pricing methodologies and product configuration processes.
- Ability to work independently in a fast-paced environment and meet tight deadlines.
- Previous experience in sales support roles within the technology or SaaS industry.
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