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Multilingual Customer Experience Associate

1 tydzień temu

Poznań, Greater Poland TN Poland Pełny etat

We are seeking a motivated and detail-oriented Multilingual Customer Experience Associate to join our team at TN Poland. In this role, you will be responsible for delivering exceptional customer experiences through various communication channels.

The ideal candidate will have a strong command of MS Word and Outlook, excellent communication skills, and a positive attitude. Prior experience in customer-facing roles is advantageous, but not required. We offer comprehensive training and career development opportunities to ensure your success.

Your responsibilities will include:

  • Responding to consumer inquiries and resolving issues.
  • Maintaining accurate records of consumer interactions.
  • Utilizing product knowledge to provide accurate information to consumers.
  • Documenting all interactions in designated systems.

We offer a supportive work environment, flexible working hours, and a range of benefits, including pension plan with company contribution, fully sponsored life insurance, and discounts on select products from our portfolio.