Technical Customer Support Specialist with Norwegian and English
13 godzin temu
We are seeking a highly skilled and experienced Customer Support Representative to join our team at Conectys. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:- Provide best-in-class customer service and problem resolution to customer queries;
- Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution;
- Initiate, manage, answer, and solve customers' queries;
- Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact;
- Assist all customer queries by offering precise explanations, concise, complete, and within the agreed terms.
- A C1 level of Norwegian, both written & spoken;
- A B2 level of English, both written & spoken;
- Proficiency with Microsoft Office applications, especially in Excel;
- Standard Operating system understanding and Office tools knowledge;
- Web-based applications and database operating acquaintance and skills;
- Technical understanding.
- Competitive salary package & meal vouchers;
- The opportunity to work in a multicultural environment;
- Flexible working schedule;
- Private medical insurance;
- Access to Multisport card;
- Learning programs for your development;
- Wellness activities for your wellbeing.
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