Airline Customer Success Professional

7 dni temu


Katowice, Silesia, Polska StorkJet Pełny etat
Role Summary

We are a dynamic and innovative company at StorkJet, committed to creating real impact on the daily operations of the skies. As an Airline Customer Success Professional, you will play a vital role in our mission by building strong relationships with clients, analyzing customer data, and developing effective strategies to address client needs.

You will be responsible for collaborating with clients to understand their needs and preferences, analyzing customer data to identify trends and opportunities, and developing and implementing effective strategies to address client needs. Your exceptional communication and presentation skills will enable you to build strong relationships with clients and conduct effective training sessions.

Key Responsibilities:

  • Collaborate with clients to understand their needs and preferences
  • Analyze customer data to identify trends and opportunities
  • Develop and implement effective strategies to address client needs
  • Conduct training sessions to enhance client knowledge
  • Maintain accurate records of client interactions and outcomes

Requirements:

  • Education or experience in an aviation field (either is acceptable)
  • Proficiency in English, including aviation-specific terminology
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team


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