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Expense Auditor and Customer Service Representative
2 tygodni temu
About the Position:
The Expense Auditor and Customer Service Representative will be responsible for auditing employee expense reports for accuracy and compliance with the Travel and Expenses policy (T&E). This role requires excellent communication skills, attention to detail, and a strong understanding of policies and regulations.
Your Key Responsibilities:
- Audit employee expense reports for accuracy and compliance with the Travel and Expenses policy (T&E).
- Address all inquiries and/or complaints in a timely and professional manner.
- Ensure that SLA and KPIs are completed with the required quality and speed.
- Investigate and resolve T&E related issues and queries.
- Provide exceptional customer service to employees and other parties.
- Recommend process improvements to create greater efficiency and productivity.
- Support other team members and local business entities as needed.
Requirements:
- Masters or Bachelor's degree in finance will be a strong asset.
- Excellent business English and Turkish skills (B2/C1).
- Ability to provide superior customer service and quick responses to inquiries.
- Previous corporate experience in T&E, Finance, or Customer Service would be highly advantageous.
- Experience working with Concur is a plus.
- Strong organizational, analytical, and problem-solving skills.
- Team player demonstrating a proactive and can-do attitude.
- Proven customer orientation and passion for providing exceptional service to customers.
What We Offer:
Hitachi Vantara Corporation is committed to offering a supportive and inclusive work environment. We believe in investing in our employees' growth and development, and we offer a range of training and development opportunities to help you succeed in your role.
