Client Engagement Manager

1 tydzień temu


Warszawa, Mazovia, Polska NielsenIQ Pełny etat

As a Client Engagement Manager at NielsenIQ, you will be responsible for serving as the primary operational contact for clients, handling all operational concerns including requirement gathering, delivery timelines, data modifications, and quality issues. This involves collaborating closely with internal teams to deliver tailored solutions that meet the unique needs of our clients.

The ideal candidate will have a strong understanding of client engagement and be able to effectively communicate complex ideas to stakeholders. With 2+ years of experience working with corporate clients, you will possess excellent problem-solving and analytical skills and be able to translate client needs into actionable solutions.

Key Responsibilities:

  • Serve as the primary operational contact for clients.
  • Effectively communicate with clients, coordinating calls and meetings as needed.
  • Collect client requirements and translate them into actionable internal work orders.
  • Partner with various internal operations teams to troubleshoot and resolve client inquiries efficiently.

Benefits:

  • A comprehensive benefits package, including private medical coverage, life insurance, and volunteer time off.
  • Opportunities for professional growth and development within our global organization.
  • A flexible work schedule that allows you to balance work and personal life.


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