Technical Support Engineer AdTech Specialist
6 dni temu
We are seeking an experienced Technical Support Engineer to join our dynamic team at Sigma Software.
The ideal candidate will have a strong technical background, with a minimum of 4 years of experience in a technical support role. Proficiency in one of the following programming languages: C++, Java, JavaScript, or Python is required. Strong experience with SQL and hands-on experience with AWS services are also essential.
Additionally, the successful candidate will have familiarity with CI/CD processes and best practices, as well as solid experience working with Linux systems. Experience in the AdTech domain would be beneficial but not mandatory.
We offer a competitive salary range of $120,000 - $160,000 per annum, depending on experience. Our benefits package includes comprehensive health insurance, retirement savings plan, and generous paid time off.
In this role, you will be responsible for troubleshooting platform issues, participating in on-call rotations, addressing customer escalations, configuring and setting up new customer environments, responding to PagerDuty alerts, monitoring production systems, and providing clear and helpful responses to inquiries.
If you have a proactive attitude, desire to develop new ways to improve the organization, and excellent communication skills, we encourage you to apply for this exciting opportunity.
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